Job descriptionThe On-Site Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding the operation of equipment, network administration, and troubleshooting user support issues.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of PC hardware and software configurations, troubleshooting and maintenanceExperience installing, troubleshooting, and managing Microsoft productsExperience troubleshooting email related issuesConfiguration, management, and troubleshooting skills for routers, switches, and firewallsAbility to multitask in order to complete responsibilities in a timely and accurate mannerAbility to recognize IT issues and opportunities and determine the appropriate action requiredAbility to use time effectively and efficientlyKnowledge of network infrastructure standardsMost benefits will take effect on the 1st of the month following a 60-day waiting period**Medical - $8,325 per yearDental - $570 per yearVision - $65.04 per yearGroup Life & ADD - $39.90 per yearEmployee Assistance Program - $37.80 per year403(b) retirement - $100 per monthLinkedIn Learning AccountProfessional Development Funds -- up to $1500 per year for approved professional development activitiesPaid Time Off3.5 weeks of PTO accrued annually during first 24 months of employment8 annual personal holiday/health and wellness days*11 paid holidays + 6 day paid winter holiday break WA State Paid Family & Medical Leave -- 0.8% of salary - 100% employer-paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes -- 9.8% of salaryAt Urban League of Metropolitan Seattle, we don't just accept difference --- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.