Job Description:
Role Summary/Purpose:
We are seeking a Technical Product Manager to join our Connectivity Engineering Team. The ideal candidate will have strong communication skills, experience working in a matrixed environment with technical engineering and development teams, and broad knowledge of Connectivity solutions (both physical and cloud). The candidate should have a proven track record of evaluating and delivering new connectivity technology into a production environment. This role will involve working across multiple teams within the Connectivity Engineering group to provide technical leadership for various areas. This position will report to the VP, Connectivity Engineering Leader.
Essential Responsibilities:
- Provide Technical Leadership, Strategy and Support for Business leaders and Product Owners
- Produce Technology Road Maps
- Define Product Strategy (Capability/Deployment)
- Product Vision and continual product modernization
- Provide Business Strategy to Product Alignment
- Agile Team Management
- Agile Train Epic Management
- Product Feature Adoption
- Feature Delivery Assurance
- Feature Prioritization
- Cross-Train Business Engagement
- Escalation for Product Owners
- Product Cost Management
- Product Reporting
- Audit response and compliance oversight
- Supplier Engagement / Issue Management
- Provide Technology leadership and Technology Guidance for product teams
- Cloud Networking (Aviatrix, Cloud Native Transport)
- Datacenter Networking (Cisco Nexus / ACI)
- Datacenter Network Virtualization (VMWare NSX)
- Load Balancing Technologies (VMWare AVI / Cloud Native NLB/ALB)
- Provide leadership and forward thinking to support both internal and external Connectivity Engineering requirements.
- Research, pilot, and test new connectivity products and drive modernization and new capabilities
- Assist product owners on technology road maps for Connectivity Engineering products.
- Engage with peer Product Managers for business objective alignment and overall product solutioning
- Provide technical leadership for supported product teams
- Partner with Engineering and business teams to resolve connectivity issues, solve business needs and drive outcomes.
- Drive IaaC transformation and automation for supported product teams
Qualifications/Requirements:
- Bachelor's degree OR in lieu of degree; high school diploma/GED and 10+ years of IT/Networking Experience.
- 10+ years of experience in Enterprise Networking/Connectivity Solutions.
- Agile Product Manager certification desired
- Cisco CCNP/CCDP certifications strongly desired
Desired Characteristics:
- Strong technical background in Enterprise Networking/Connectivity Solutions.
- Strong background in DC switching and routing technologies (Cisco Nexus, ACI)
- Strong technical background in Public Cloud Service Providers/Cloud connectivity (AWS, Azure, GCP).
- Strong technical background in Cloud Fabric/Transit architecture (Equinix, Aviatrix).
- Understanding of Infrastructure as Code (IaC) using Python 3.x, Ansible and Terraform.
- Understanding of GIT source control management.
- Self-motivated, able to prioritize work across multiple teams/stakeholders.
- Excellent analytical and presentation skills within all levels of the organization.
- High energy, with strong communication skills and experience working with external stakeholders & technical development teams.
- Curiosity and passion for learning about new technologies and identifying ways to drive innovation.
- Experience in the credit card or financial services industry.
Grade/Level: 13
The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work.
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