Job Description: Bertera Chevrolet Auto Body Shop Manager
Position: Auto Body Shop Manager
Location: Bertera Chevrolet, Palmer, MA.
Salary Range: $50,000 to $70,000 Annually
Bertera Chevrolet is a leading automotive dealership known for its exceptional level of customer service and commitment to quality. We are currently seeking a highly motivated and experienced Auto Body Shop Manager to oversee our busy Auto Body Shop operations.
Responsibilities:
- Manage day-to-day operations of the Auto Body Shop, ensuring efficient workflow and completion of repairs within defined timelines
- Coordinate with service advisors, technicians, and other departments to ensure seamless communication and alignment
- Assign work orders to technicians based on their skills and experience, and supervise their progress to ensure quality repairs
- Ensure accurate estimation of repair costs and time required for each job, taking into consideration parts, labor, and materials required
- Monitor and ensure adherence to safety and compliance regulations within the shop, maintaining a safe working environment for all employees
- Manage inventory of auto body parts and supplies, ensuring availability of required materials at all times while minimizing wastage and loss
- Oversee customer interactions and address any concerns or complaints in a timely and professional manner, striving to exceed customer expectations
- Collaborate with the parts department to ensure timely procurement of parts and materials required for repairs
- Maintain accurate records of repairs, warranty claims, and completed work orders
- Stay updated with industry trends, new repair techniques, and evolving technology within the automotive industry
- Conduct regular performance evaluations of technicians and provide necessary coaching and training for skill enhancement
- Implement and enhance standard operating procedures to improve the overall efficiency and profitability of the Auto Body Shop
Requirements:
- Proven experience as an Auto Body Shop Manager or in a similar leadership role within the automotive industry
- Excellent knowledge of auto body repair processes, techniques, and industry standards
- Strong organizational and time management skills, with the ability to multitask and prioritize work effectively
- Exceptional communication and interpersonal skills to effectively interact with customers and employees
- Proficient in computer systems and auto body shop management software
- Ability to work in a fast-paced environment and handle pressure situations with a customer-centric approach
- Familiarity with safety regulations and procedures within an auto body shop
- Solid problem-solving skills and the ability to make sound decisions
- High attention to detail and commitment to quality repairs
- Valid driver's license and clean driving record
We offer a competitive salary package within the industry, including medical benefits, retirement plans, and employee discounts on vehicles and services.
If you are passionate about the automotive industry and possess the necessary skills and experience, we invite you to apply for the position of Auto Body Shop Manager at Bertera Chevrolet.