Director Business Development

Summary of Position:

Some Sales Directors simply sell the product. Our success in the market is the ability to tailor our offering to the client to match their existing strategic business direction when applied to travel. This is not a hard sell. Our service, product offering and competitive ability in the market, matched with an understanding of the clients’ own business travel requirements IS a win-win sell. We firmly believe (and our success proves) that we have a product and service offering that is a solid value proposition.

As highlighted above, tailored travel solutions is what CTM is about, so you must have the ability to think creatively in your approach with clients. This will constantly be assessed in your ability to perform the role, aligned with your ability to understand the prospective client’s business direction, and resulting travel requirements. We believe in our product, and it is the responsibility of all our Business Development Managers to ensure that our product matches the sell and the market requirements. Your on-going input will be sought in this regard. Success in this role will come for those who are flexible, great with time management, enjoy the ‘give and take approach to their roles and job flexibility and are not afraid to ask for help proactively from the energetic team around them.

Responsibilities and Duties:

1. Responsible for generating new business through implementation of a territory plan to include prospecting, cold calling, qualifying, proposal development and presentation, negotiating and closing the account.
2. Grow the Northeast territory.
3. Ability to drive value in a medium to long sales cycle, as well as non-RFP opportunities with quick decision timeframes.
4. Able to develop and articulate CTM's value proposition for potential customers.
5. Ability to develop relationships at the C-level within small to mid-sized organizations.
6. Ability to sell to committees with multiple stakeholders and influencers.
7. Manage and develop the pipeline to meet the quota established by the General Manager.
8. Maintain extensive knowledge of current market conditions, industry changes, and competitive positioning to be shared with the sales team and leadership.
9. Build and maintain key travel industry relationships.
10. Represent the organization at local and regional business travel industry events as required.
11. And, most importantly, achieve your annual sales target!

Leadership Responsibilities:

1. This position may have direct and/or indirect reports which includes responsibility for overall performance management, including hiring, training, coaching, feedback, development, etc.
2. Models the way for employees and sets a positive example by demonstrating our core values.
3. Provides ongoing feedback and supports team member growth by working with employees and encouraging growth plans.
4. Drives employee engagement. Facilitates regular and ongoing conversations about employee engagement and takes action to improve team and organizational culture.

Required of all CTM Positions:

1. Embrace CTM’s core values of Exceed to Service, Innovate to Generate, Trust to Succeed, Empowered to Achieve, Collaborate to Perform, Recognize to Reward, Play to Win.
2. Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
3. Ability to work independently as well as part of a team.
4. Appropriate and professional written and verbal communication.
5. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
6. Creative and analytical thinking with strong problem-solving and consultative skills.
7. Demonstrates calm under pressure – is a proactive contributor and eager to learn.
8. Proficiency in Microsoft Office Suite.
9. Ability to do basic math.
10. Ability to read and interpret information.
11. Attention to detail.
12. Regular and reliable attendance.

Education and Experience:

1. College degree and minimum of 10 years of work experience in B2B sales with proven ability to meet or exceed quota.
2. Demonstrated prior success in selling corporate travel is preferred.
3. Experience in consultative, solution-based selling.
4. Excellent sales and negotiation skills with the ability to close accounts.
5. Demonstrated success in developing and delivering presentations, both independently and as part of a cross-functional team.
6. Display strong oral, written and interpersonal communication skills to effectively manage internal and external relationships.
7. Stay abreast of travel industry developments and changes and utilize that knowledge to become a trusted adviser and to convert prospects to customers.
8. Willingness to travel.
9. Motivated self-starter with the proven ability to work independently.

Knowledge, Skills, and Abilities:

1. Strong financial and business acumen.
2. Excellent written and verbal communication skills.
3. Ability to work as part of a virtual team.

EEO Statement:

CTM NA is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workforce. All qualified applicants applying for job openings posted in the U.S. will receive consideration for employment without regard to and will not be discriminated against on the basis of, race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, marital status, or any other characteristic or status protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and would like to request an accommodation in order to apply for a position, you may contact us by clicking here. We will make every effort to respond to your request for assistance as soon as possible. Please provide a preferred contact method for response via email or phone.

Flexible work arrangements are available. Depending on role, location, and business needs, colleagues may work onsite, hybrid (combination of in-office and virtual) or fully virtual.

Pay Range: USD $90,000.00 - USD $115,000.00 /Yr.