General Manager

The Upper Crust General Manager - Lexington, Massachusetts

Founded in 2001, The Upper Crust Pizzeria was the first place to bring a higher level of pizza making to Boston. Under new ownership and management, we are looking for people that are passionate about pizza and want to bring great service and food to the Boston area.

Position Summary: We are currently looking for energetic and passionate General Managers for our location. Our General Managers get to be the leaders of our stores. They embody what Upper Crust is all about--making the best pizza in Boston and creating an atmosphere in their store that reflects our mission.

Job Responsibilities:

1. Interact with customers on a daily basis, building guest relationships while ensuring quality service.
2. Understand all aspects of the restaurant including: employee retention, guest services, sanitation, food quality, profits and loss, and training.
3. Hire and properly train staff according to Upper Crust specifications and the anatomy of pizzas, sandwiches, salads, and all prepared items in the restaurant.
4. Control cash flow by adhering to cash handling procedures in accordance with Upper Crust policies.
5. Work scheduled hours and may be subject to any changes in schedule; 24-hour oversight of restaurant operations.
6. Complete daily logs to ensure that all Upper Crust cleaning, sanitation, rotation, waste, and service quality standards are being met.
7. Create and maintain a positive work environment.
8. Full responsibility for weekly profit and loss inventory, scheduling, marketing, ordering, production, and other restaurant objectives, ensuring all deadlines are met on time with complete accuracy.
9. Understand and maintain all equipment in the station.
10. Enforce all handbook policies and standards set forth by Upper Crust.
11. Perform additional responsibilities as requested by the district manager.

Additional Info:

1. This job will require 100% standing on a daily basis.
2. May be subject to heat, cold, and other conditions.
3. You will be required to lift 35 lbs daily and sometimes up to 50 lbs.
4. You will be required to follow and enforce all of Upper Crust's standards.

Position Requirements:

1. College Degree Preferred or 3-5 Years of Relevant Experience.
2. Must possess a High School Diploma or Equivalent.
3. English language and professional communication skills are required.
4. Microsoft Excel and Word skills preferred but not required.
5. Serv-Safe Certified and Allergen Certified (if required by State) upon hire.
6. Must exhibit high-level cooking skills.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits: Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance

Shift: Day shift, Night shift

Experience: Leadership Experience: 3 years (Required), Restaurant Experience: 3 years (Required)

Ability to Relocate: Lexington, MA 02421: Relocate before starting work (Required)