Emergency Communications Engineer

Title: Emergency Communications Engineer

Client: NYC Agency

Location: Brooklyn, NY (Onsite)

Duration: 12 Months

Mandatory Skills:

• 8+ years of experience working in a data center or in the field supporting related work
• 8+ years of experience in network support, LAN/WAN troubleshooting.
• 8+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
• 8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
• Working knowledge of networking hardware and topologies
• Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
• Working Knowledge of computing systems and hardware
• Experience with LEC circuits termination and turn-up
• Ability to perform physical work related to the job
• Ability to follow detailed job documents
• Must be willing to travel within the NYC region to meet customer SLA’s
• Must be willing to work on-call, after hours and weekends when required

Desirable Skills:

• Bachelor's degree from an accredited college in computer science or related area of study
• Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language
• Experience with Emergency Communications infrastructure, systems, applications and related technologies
• Knowledge of E911 call routing, selective routing, trunking and location-based routing
• Knowledge of DMS and ACD systems
• Knowledge of ANI / ALI services and functionality
• Knowledge of 9-1-1 Call Handling Systems
• Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
• Knowledge of NG9-1-1 ESINET call routing
• Knowledge of SMS, RTT, TCC routing, SMS aggregation
• Knowledge of GIS and location-based identification systems