Account Manager (A&D Trade/Luxury Carpet Sales)

STARK is seeking to hire an experienced Luxury Carpet Sales Professional with a proven track record selling to the trades (Interior Designers, Architectural Firms) for our Stamford, CT showroom.

Job Responsibilities:

• Actively seek out potential clients through market research, networking, and referrals, while also assessing current accounts for opportunities to expand relationships through upselling or cross-selling strategies.
• Analyze the reasons behind underperforming accounts, collaborate with clients to understand their challenges, and implement personalized strategies aimed at revitalizing and improving their performance over time.
• Create and maintain an inviting showroom environment, engaging with visitors by providing comprehensive product information, demonstrations, and personalized assistance throughout the sales process to encourage purchase decisions.
• Advise clients on product attributes and qualities as related to their needs through networking, observing and analyzing market trends, and using personal judgment.
• Identify potential clients and create strategic client-centric marketing plans.
• Cold call potential clients, using customized sales and marketing scripts that are developed on a client-by-client basis. Create pre and post-client visit reports, assess purchasing potential of clients, and deliver analysis to senior management.
• Collaborate on the creation and development of the company’s “core message” to clients.
• Develop event strategy, lead and organize events for your specific clients with full discretion over budgets and invitees.
• Prepare sales documents in order to initiate and close sales. Collaborate on the creation of layouts for installation from the design perspective.
• Coach Account Associates on sales, sales strategies, and tactics.
• Perform other tasks and duties as assigned.
  
  

Job Requirements:

• 1-3 years of specialized luxury sales experience.
• Strong relationships with interior design clientele.
• Strong interest in the interior design trade as well as interpersonal, communication, and computer skills.
• Advanced knowledge of carpet qualities, attributes, and manufacturing techniques.
• B.A. / B.S. Degree preferably in Interior Design or a related field, and a minimum of 2 years of carpet sales “to the trade” experience -- or a minimum of 5 years of carpet sales “to the trade” experience in lieu of the aforementioned educational preferences.
• Acceptable score on Sales Assessment.
  
  

Company Info

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpets and rugs.

Our Mission:

To live our mission of helping create beautiful spaces, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage:

Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third-generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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