IT Business Analyst (Contract-to-Hire)

About Performant

At Performant, we’re focused on helping our clients achieve their goals by providing technology-enabled services which identify improper payments and recoup or prevent losses due to errant billing practices. We are the premier independent healthcare payment integrity company in the US and a leader across several markets, including Medicare, Medicaid, and Commercial Healthcare. Through this important work we accomplish our mission:To offer innovative payment accuracy solutions that allow our clients to focus on what matter most – quality of care and healthier lives for all .

If you are seeking an employer who values People, Innovation, Integrity, Fun, and fostering an Ownership Culture – then Performant is the place for you!

About The Opportunity

Hiring Range: 98K - 104K

TheIT Business Analyst plans, defines, designs, coordinates, manages, and contributes to the definition of IT Programs and their projects through jointly owning IT product roadmap definition, project requirements, application functionality, stakeholder management, and user testing.

Key Responsibilities

• Participates and thoroughly understands all requirements for system feature development and/or configuration within a defined platform to enable Associate Application Product Managers with writing stories
• Creates Product Documentation to enable all roles within the SDLC process to self-educate and further refine their knowledge of the Performant systems
• Documents, presents information, and leads discussions related to process flows, high-level business requirements, detailed functional requirements, use cases, data flows, UI mock-ups, and user test scripts for Product team, Development team, QA team and User Test team
• Demonstrates the ability to contribute to multiple concurrent system tickets during a given scheduled release and/ or system patch.
• Troubleshoots and understands application functionality from a user perspective
• Acts as subject matter expert for corresponding business unit(s) and how technology enables the business.
• Collaborates with project team to help rationalize, plan, scope, and schedule future projects
• Works with business partners to develop technological concepts and requirements for new system initiatives
• Contributes to ITSC (Information Technology Steering Committee) meetings for Program roadmap and strategy
• Collaborates with team members with assigned tasks and manages own project tasks on a day-to-day basis
• Works closely with all IT roles including governance, project management, architecture, development, infrastructure and IT security teams in completing assigned activities
• Works with individuals and teams across platforms, applications, and/or business lines
• Provides consistent and comprehensive status updates on a regular basis to the PMO
• Contributes to the processes and the methodologies pertaining to the business analysis of projects as part of IT Governance and acts as an expert knowledgeable of all aspects of their use and deployment
• Participates in lessons learned at the end of each project
• Performs problem management responsibilities as needed
• Assists other business analyst resources as needed
• Assists PMO and/or Governance functions with status and metric reporting as needed
• Perform other incidental and related duties as required and assigned
  
  

Knowledge, Skills And Abilities Needed

• Competency in computer programs: MS Office and Visio; off-the shelf and proprietary software applications
• SQL - MS SQL or Oracle is must. Knowledge of Joins in SQL is must.
• Jira, Confluence, Sharepoint knowledge
• Basic knowledge of Software Technology stack (Javascript/C#/API)
• Experience with requirements, prototyping, and development team collaboration tools
• Able to work extended hours during critical project phases
• Excellent communication, writing, critical thinking, analytical, and presentation skills
• Able to work independently and meet deadlines with minimal supervision
• Ability to work on projects with a professional attitude and exceptional organizational skills under pressure
• Ability to collaborate with peers and drive consensus across multiple stakeholders and organizations
• Prior experience of domains like Finance or Insurance or Healthcare
  
  

Required And Preferred Qualifications

• Business Analyst certification a plus
• BA or BS degree in related discipline, or equivalent experience is required
• Min 2+ years’ experience with IT business analysis with software projects
• Demonstrated experience analyzing business processes implications for requirements on projects
• Demonstrated experience analyzing business needs and requirements for various types of software projects
• Experience with industry standard requirements gathering, documentation, management, and validation methodologies
• Experience creating project artifacts to facilitate the business analysis process
• Demonstrated experience in controlling project scope while actively mitigating risks and issues for the project through business analysis input
• Demonstrated accountability, task ownership, and maturity
• Experience in working on multiple projects simultaneously with cross matrix teams
• Proven effectiveness with producing high quality work products
• Experience project lifecycle, software development methodologies (Waterfall, Agile, hybrid approaches, etc.), and Program management style management and reporting
  
  

What We Offer

Performant offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, disability coverage options, life insurance coverage, 401(k) savings plans, paid family/parental leave, 11 paid holidays per year, as well as sick time and vacation time off annually. For more information about our benefits package, please refer to our benefits page on our website or ask your Talent Acquisition contact during an interview.

Physical Requirements & Additional Notices

If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required . Proof of such may be required prior to an offer being made. It is the Employee’s responsibility to maintain this Internet access at their home office location.

The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary.

• Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse.
• Regularly reads and comprehends information in electronic (computer) or paper form (written/printed).
• Regularly sit/stand 8 or more hours per day.
• Occasionally lift/carry/push/pull up to 10lbs.
  
  

Requirements

Performant is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position:

• Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions.
• Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists.
• Must complete the Performant Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures.
• Other requirements may apply.
  
  

All employees and contractors for Performant Financial may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Performant’s policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.

Performant is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Performant will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you believe a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Performant’s Human Resources team to discuss further.

Our diversity makes Performant unique and strengthens us as an organization to help us better serve our clients. Performant is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.

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