Workday Customer Accounts Lead

IDR is seeking a Workday Customer Accounts Lead to join one of our top clients in the Technology, Media, and Telecom industry. This role is perfect for a certified Workday Financials professional with extensive experience in Customer Accounts, Billing, and Revenue Recognition. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities:

• Oversee Workday Finance, emphasizing Customer Accounts, Billing, Contracts, and Revenue Recognition.
• Manage client needs, business processes, and custom validations in Workday.
• Offer solutions or alternatives when Workday functionality is limited.
• Conduct weekly meetings with the client’s team to address open issues and manage tasks through ServiceNow.
• Maintain regular communication with Engagement Managers and project teams, escalating issues as necessary.
• Lead client engagement workstreams aimed at process improvement, optimization, and transformation, including implementing best practices and driving operational results.
• This is a 12-month contract position with occasional travel to client locations in LA and NYC.

Required Skills for WD Customer Accounts Lead:

• Workday Financials certification
• Extensive experience with Workday Customer Accounts, Billing, and Revenue Recognition
• Experience managing custom validations in Workday and offering alternative solutions when needed
• Ability to independently or collaboratively lead projects and workstreams
• Experience with ServiceNow for task management

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing; Client and Talent Award winner 11 years in a row