Hotel Front Desk Night Auditor

Company:  Homewood Suites by Hilton Florence
Location: Florence
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • Outstanding communication skills and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours • Diploma or equivalent from high school is required; some college is desired • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $13 - $14.50 hourly based on experience

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