Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
Role is eligible to work in any of the three main AbbVie locations: Mettawa IL/Florham Park, NJ /Irvine, CA
Specialist, Compliance Operations
PRIMARY FUNCTION
The Specialist, Compliance Operations is responsible for being a key contributor to the US Commercial Compliance Operations program for over 9000 US Commercial learners. This role will perform assessments in partnership with the Compliance Training and AbbVie Learning Center (ALC) Operations teams and is responsible for identifying ways to improve/streamline the execution of processes to increase performance and agility.
RESPONSIBILITIES
Responsible for driving the effectiveness of the Compliance Training & Learning Management Operations team through:
- Developing assessments to determine compliance to processes and regulations to identify potential gaps and mitigate and implement improvements within our program.
- With direct team, builds the assignment of product and non-product assessments/assignments across the commercial organization in ALC.
- Partner with various teams and other internal customers in preparation for launch of new online activities.
- Work as the SME on reporting systems, handling a high volume of training data. Provide quality, speed, and accuracy of information to meet reporting requirements.
- Responsible for the testing and distribution of communications to US Commercial learners regarding ALC assignments.
- Accountable for completion of learning activity data analytics, escalation reports, and trend reporting.
- Leads operational activities, including monitoring the mailbox and responses, help desk tickets, training assignments, and profile creation requests.
Qualifications
- BA/BS or equivalent work experience in pharma compliance or pharma operations.
- 2 years of experience with Learning Management Systems including knowledge of these systems and reporting capabilities
- Ability to work productively within a team environment and perform duties independently or with a low level of supervision.
- Must have excellent oral and written communication skills as job responsibilities include communicating with various stakeholders within AbbVie.
- Experience working in both a team setting and independently. Works well with manager guidance to complete tactical objectives while able to manage own time effectively.
- Experience in data analysis, including strong analytical skills with attention to detail.
- Intermediate to Advanced knowledge of Excel and with writing Macros.
- Pharmaceutical industry experience, LMS, Qlik Sense and compliance experience is a plus.
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company’s affirmative action plan or policy statement, please email .
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit
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Salary: $62,500 - $118,500