Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).
WHAT THIS ROLE WILL DO
- Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service.
- Oversee and maintain accounts receivable.
- Assist in maintenance of client relationships.
- Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service.
- Manage client tickets using Archtics.
- Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud).
- Coordination of on-site premium experiences program responsibilities and client services for concert events.
- Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.).
- Conduct cold calls and prospecting for new clients.
- Assist in implementing marketing strategies with Director of Premium Sales and Service.
- Perform other duties as assigned by management.
- Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator.
WHAT THIS PERSON WILL BRING
- Associates degree required; Bachelor’s degree preferred.
- Strong communication skills.
- High energy.
- Excellent customer service skills.
- Ability to multi-task and problem solve.
- Creativity.
- Highly organized.
- Ability to work in a team setting.
- Ability to anticipate needs of VIP clientele.
- Commitment to excellence.
- Minimum 1-2 years of relative business experience.
- Social media savvy a plus.
- Some experience in hospitality and/or entertainment preferred.
- Computer proficiency: Excel, Word, Power Point.
BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
- YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets.
- WEALTH: 401(k) program with company match, Stock Program Reimbursement.
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support.
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.
- OTHERS: Volunteer time off, crowdfunding network.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.
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The expected compensation for this position is:
$20.90 USD - $26.12 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.