Sales Lead

Job Category : Thrift Stores - all positions

Requisition Number : SALES017607

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• Posted: October 9, 2024
• Part-Time

Locations

FR Visalia Store 3
339 NW 3rd St
Visalia, CA 93291, USA

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good ” at our Visalia Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

POSITION OBJECTIVES:

1. To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
2. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
3. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
4. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

QUALIFICATIONS:

1. High School Diploma or equivalent.
2. Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
3. Must pass background check, which will include Criminal History and Sex Offender Registry.
4. Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
2. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
3. Ability to lift up to 50 lbs.
4. Ability to perform various repetitive motion tasks.

CORE COMPETENCIES:

1. Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions.
2. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
3. Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
4. Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Takes an active role and partners with the Store Manager in daily store operations.
2. Assumes responsibility for all day-to-day store operations in the absence of the Store and/or Assistant Manager.
3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
4. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center.
5. Ensure high levels of Customer and Donor satisfaction through excellent service.
6. Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively.
7. Responsible for supervision, support, and conduct reporting of program Beneficiaries.
8. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.
9. Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
10. Assures that safety measures are established and maintained consistent with ARC policy.
11. May transfer or be relocated to other stores based on business needs.
12. Completes all tasks as assigned by the District Sales Manager, Command Retail Directors.

Qualifications

Skills

Behaviors

Preferred

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Loyal

Shows firm and constant support to a cause

Motivations

Preferred

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or Equivalent or better.

Experience

Preferred

1 year:

Retail

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities