Are you friendly, a quick-thinker, professional, and compassionate? Are you looking for a job that will change lives? If so, we'd love to meet you! Our office is under new ownership and our team is looking for someone to join us to train as a Case Manager and help support our communities in Southwest Florida. Case Managers are key personnel in the daily operations of a home care office. From answering phones to being in the field interacting with clients and referral sources, a Case Manager's scope of responsibility is varied, fast-paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Case Manager's exciting role. Case Manager Duties include, but are not limited to: * Meeting with prospective clients * Getting to know caregivers registered with the office * Matching clients to caregivers that meet their needs * Completing customer service visits with clients * Working as a team in an office environment. Case Manager Job Requirements * Nurturing ability (caring, empathetic, compassionate) * Articulate, with strong verbal and written skills and pleasant phone manner * High level of emotional intelligence * Creative problem-solving skills * Organized and detail-oriented; good documentation skills * Spanish speaking is a plus! Benefits of working on our Team: * 401K * Bonuses! * Ongoing training * And more! Please reach out with any questions! We look forward to meeting you! Griswold is a non-medical home care company that cares deeply for caregivers and clients. We have been operating for 40 years which makes us the oldest non-medical home care company in the country! Griswold is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.