Dental Treatment Coordinator

About the Practice
Real Life Dental- Christiansburg is a patient-centered dental practice, giving patients our full attention during their appointments and offering a wide range of services to meet their needs and help them achieve a beautiful, healthy smile. Our experienced dentists and team are energetic and love welcoming patients of all ages, and provide a warm, comfortable, family-oriented atmosphere in which our patients can feel at ease. We offer new technology and fanatical team environment.
Job Description
Real Life Dental is looking for an enthusiastic employee with a passion for patient education and creating amazing hellos and awesome goodbyes. Our purpose is to serve our community in a judgement free zone and create consistent experiences for our patients. We welcome feedback for "what goes unsaid cannot be understood". Real Life Dental provides a safe space for expressing your passion and encourages one another to be their best selves! Our office provides continuous opportunities to learn and grow while offering quarterly all-team trainings. Real Life Dental is a fast-paced environment built on strong teamwork. As a Treatment Coordinator, you work together with the Clinical Team and the patient to help them achieve their dream smile. If you are looking to build strong relationships with patients and lean on your coworkers to gain exponential knowledge, Real Life Dental looks forward to hearing from you!
We continue to create a fun-loving culture: strong teamwork & support, crockpot lunches, outdoor movie night, taco bar, rock wall climbing, bowling, lunch & learns, marketing events, and much more!
Qualifications

• High school diploma or equivalent required.
• Prefer a minimun of two years of front office experience in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred. Dentrix Ascend.
• Experience with insurance verification.

Responsibilities
We are looking for a Dental Treatment Coordinator team member who will:

• Educate, consult and present patient treatment plans.
• Schedules and confirms patient appointments.
• Verifies insurance for all clinical appointments.
• Enters information on dental software in patient accounts.
• Ensures and reviews entire patient account for complete and accurate information.
• Collects all monies due for services rendered.
• Develops and maintains doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.

Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2024-13496