Company:
Stearns County, Minnesota
Location: St Cloud
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary: See Position Description
Location : St. Cloud MN, MN
Job Type: Full-time
Job Number: 2024-01764
Department: Human Services - Finance & Technology Division
Division: Finance and Technology
Opening Date: 10/23/2024
Closing Date: 11/4/2024 4:30 PM Central
Position Description
SALARY:
Hiring Rate: $25.3313 Hourly
Grade 15, Non-Exempt Position, AFSCME-Human Services Unit and MNA
Our Mission: "Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All"
Our Values:Professional | Approachable | Responsive | Collaborative | Fair & Equitable
Stearns County derives strength from the diversity of its workforce and provides a welcoming environment where all are respected, honored and valued. We are seeking a highly dedicated individual to join our team in the delivery of child support services. Child Support Officers play a pivotal role in Minnesota's child support efforts and make a valuable contribution to the lives of Minnesota's children. This challenging and rewarding position offers you the opportunity to use your lived experiences, cultural competencies, and experience collaborating with diverse populations to make a difference in the lives of individuals, families and communities in Stearns County.
Bilingual candidates, particularly those fluent in Spanish or Somali, are encouraged to apply. An additional $1.00/hour will be paid when using Spanish or Somali bilingual fluency.
Position Objective
To provide assistance with establishing paternity and establishing and enforcing court orders pertaining to child support. This position is responsible for interviewing and locating non-custodial parents and monitoring documents to ensure compliance with court orders.
Essential Duties and Responsibilities
These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
1. Gathers, analyzes and interprets legal, financial, and confidential information related to paternity and makes recommendations based on legal and procedural authorities to ensure that an appropriate court order is established and enforced.
2. Recommends payment obligations based upon research of available information such as employment information or income via electronic interface, written and verbal communications to ensure accurate and legal enforcement actions.
3. Initiates legal actions in other states, countries and tribal nations to obtain and enforce child support orders.
4. Prepares a variety of legal documents appropriate to determine and establish child support to facilitate accurate and legal support orders.
5. Determines the appropriate service of process method and Process Server for pleadings to ensure proper service within mandated service time frames. Monitors for acceptance of judicial documents and follows timelines to make subsequent filings as necessary.
6. Testifies and participates as a witness in Court to the facts of a case and participates in negotiating agreements between parties in consultation with the County Attorney's Office.
7. Identifies and ensures safeguarding of client information based on safety concern indicators and ensures client system of record is complete.
8. Establishes and enforces collection efforts of court orders for the collection of basic, medical, childcare, and past support.
9. Assesses and enforces court orders, monitoring and requesting County Attorney's Office approval if an enforcement remedy or legal action is appropriate to promote compliance.
10. Attends work regularly and in a timely manner.
11. Performs other duties as assigned or apparent.
Minimum Qualifications and Desirable Knowledge, Skills and Abilities
Minimum Qualifications
In order to be considered for this position, applicants must possess the following:
Desirable Knowledge, Skills and Abilities
1. Knowledge of legal processes and systems relating to child support.
2. Knowledge of laws and ethics pertaining to data privacy.
3. Skilled in problem-solving and conflict resolution.
4. Ability to be objective and thoroughly analyze a situation or problem.
5. Ability to solve mathematical calculations.
6. Ability to explain basic laws or legal processes.
7. Ability to prepare and present legal documents.
8. Ability to organize and prioritize while remaining flexible in a fast-paced environment.
9. Ability to establish and maintain accurate electronic records.
10. Ability and skilled in utilizing Microsoft Office Suite.
11. Ability to effectively communicate verbally and in writing.
Accountabilities, Work Environment and Extent of Supervision or Guidance Provided
Accountabilities Shared By All Employees
1. Performs job responsibilities in a manner consistent with the County's mission and values.
2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
3. Develops respectful and cooperative working relationships with co-workers.
4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
5. Seeks opportunities for further personal growth and development.
6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.
7. Complies with all rules and policies in order to maintain a safe work environment.
Work Environment and Physical Demands
The primary responsibilities for this position will be performed approximately 100% of the time indoors. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort.
Responsibility for Public Contact
Frequent.
Extent of Supervision or Guidance Provided
Work is performed under the general supervision of the Human Services Supervisor.
Hours of Work, Testing and Interview Dates
Hours of Work
Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday; may include some hours outside of normal work hours on occasion. Potential to work hybrid/flexible work hours.
Interview Date
If you are selected to be interviewed for this position, interviews will be held on Tuesday, November 19th, 2024. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience.
If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.
To view Stearns County benefits go to:
01
I understand that my answers with regard to experience must be supported by the information I have included in my online application. (Do Not Mark "See Resume".) I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Stearns County.
02
Are you a high school graduate or equivalent?
03
Which of the following minimum requirements for this position do you possess?
04
If you checked post-secondary formal education and two years of experience in question #3: List name of school, course of study and degree received, if applicable; Also describe your two years of related work experience including length of time and names of employers. If you did not check this box, type "N/A".
05
If you checked six years of related experience in question #3, describe your experience including number of years and name of employers. If you did not check this box, type "N/A".
06
Which of the following Veteran's Preference do you wish to claim (in order to receive Veteran's Preference credit, you must submit a copy of your DD214 to the Human Resources Department by the application deadline)?
Required Question
Location : St. Cloud MN, MN
Job Type: Full-time
Job Number: 2024-01764
Department: Human Services - Finance & Technology Division
Division: Finance and Technology
Opening Date: 10/23/2024
Closing Date: 11/4/2024 4:30 PM Central
Position Description
SALARY:
Hiring Rate: $25.3313 Hourly
Grade 15, Non-Exempt Position, AFSCME-Human Services Unit and MNA
Our Mission: "Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All"
Our Values:Professional | Approachable | Responsive | Collaborative | Fair & Equitable
Stearns County derives strength from the diversity of its workforce and provides a welcoming environment where all are respected, honored and valued. We are seeking a highly dedicated individual to join our team in the delivery of child support services. Child Support Officers play a pivotal role in Minnesota's child support efforts and make a valuable contribution to the lives of Minnesota's children. This challenging and rewarding position offers you the opportunity to use your lived experiences, cultural competencies, and experience collaborating with diverse populations to make a difference in the lives of individuals, families and communities in Stearns County.
Bilingual candidates, particularly those fluent in Spanish or Somali, are encouraged to apply. An additional $1.00/hour will be paid when using Spanish or Somali bilingual fluency.
Position Objective
To provide assistance with establishing paternity and establishing and enforcing court orders pertaining to child support. This position is responsible for interviewing and locating non-custodial parents and monitoring documents to ensure compliance with court orders.
Essential Duties and Responsibilities
These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
1. Gathers, analyzes and interprets legal, financial, and confidential information related to paternity and makes recommendations based on legal and procedural authorities to ensure that an appropriate court order is established and enforced.
2. Recommends payment obligations based upon research of available information such as employment information or income via electronic interface, written and verbal communications to ensure accurate and legal enforcement actions.
3. Initiates legal actions in other states, countries and tribal nations to obtain and enforce child support orders.
4. Prepares a variety of legal documents appropriate to determine and establish child support to facilitate accurate and legal support orders.
5. Determines the appropriate service of process method and Process Server for pleadings to ensure proper service within mandated service time frames. Monitors for acceptance of judicial documents and follows timelines to make subsequent filings as necessary.
6. Testifies and participates as a witness in Court to the facts of a case and participates in negotiating agreements between parties in consultation with the County Attorney's Office.
7. Identifies and ensures safeguarding of client information based on safety concern indicators and ensures client system of record is complete.
8. Establishes and enforces collection efforts of court orders for the collection of basic, medical, childcare, and past support.
9. Assesses and enforces court orders, monitoring and requesting County Attorney's Office approval if an enforcement remedy or legal action is appropriate to promote compliance.
10. Attends work regularly and in a timely manner.
11. Performs other duties as assigned or apparent.
Minimum Qualifications and Desirable Knowledge, Skills and Abilities
Minimum Qualifications
In order to be considered for this position, applicants must possess the following:
- High School graduate or equivalent
- Two years of post-secondary formal education in a public financial program, business, paralegal, or similar field, and two years of related experience in financial services, legal services, or human services OR six years of related experience in financial services, legal services, or human services
Desirable Knowledge, Skills and Abilities
1. Knowledge of legal processes and systems relating to child support.
2. Knowledge of laws and ethics pertaining to data privacy.
3. Skilled in problem-solving and conflict resolution.
4. Ability to be objective and thoroughly analyze a situation or problem.
5. Ability to solve mathematical calculations.
6. Ability to explain basic laws or legal processes.
7. Ability to prepare and present legal documents.
8. Ability to organize and prioritize while remaining flexible in a fast-paced environment.
9. Ability to establish and maintain accurate electronic records.
10. Ability and skilled in utilizing Microsoft Office Suite.
11. Ability to effectively communicate verbally and in writing.
Accountabilities, Work Environment and Extent of Supervision or Guidance Provided
Accountabilities Shared By All Employees
1. Performs job responsibilities in a manner consistent with the County's mission and values.
2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
3. Develops respectful and cooperative working relationships with co-workers.
4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
5. Seeks opportunities for further personal growth and development.
6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.
7. Complies with all rules and policies in order to maintain a safe work environment.
Work Environment and Physical Demands
The primary responsibilities for this position will be performed approximately 100% of the time indoors. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort.
Responsibility for Public Contact
Frequent.
Extent of Supervision or Guidance Provided
Work is performed under the general supervision of the Human Services Supervisor.
Hours of Work, Testing and Interview Dates
Hours of Work
Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday; may include some hours outside of normal work hours on occasion. Potential to work hybrid/flexible work hours.
Interview Date
If you are selected to be interviewed for this position, interviews will be held on Tuesday, November 19th, 2024. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience.
If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.
To view Stearns County benefits go to:
01
I understand that my answers with regard to experience must be supported by the information I have included in my online application. (Do Not Mark "See Resume".) I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Stearns County.
- Yes
- No
02
Are you a high school graduate or equivalent?
- Yes
- No
03
Which of the following minimum requirements for this position do you possess?
- Two years of post-secondary formal education in a public financial program, business, paralegal, or similar field, and two years of related experience in financial services, legal services, or human services
- Six years of related experience in financial services, legal services, or human services
- None of the Above
04
If you checked post-secondary formal education and two years of experience in question #3: List name of school, course of study and degree received, if applicable; Also describe your two years of related work experience including length of time and names of employers. If you did not check this box, type "N/A".
05
If you checked six years of related experience in question #3, describe your experience including number of years and name of employers. If you did not check this box, type "N/A".
06
Which of the following Veteran's Preference do you wish to claim (in order to receive Veteran's Preference credit, you must submit a copy of your DD214 to the Human Resources Department by the application deadline)?
- No Veteran's Preference
- Veteran's Preference
- Veteran's Preference with Disability
- Spouse of Disabled or Deceased Veteran
Required Question
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Stearns County, Minnesota