Inside Sales Manager
ePackageSupply, LLC - Evansville, IN 47725
ePackageSupply is a highly energetic, growth-focused organization that provides high-quality packaging to customers ranging from consumers purchasing on Amazon to large b2b customers serviced through our website. ePackageSupply is owned by Sam Tucker LLC, a global ecommerce and manufacturing company founded around a simple principle: semper fi. Semper fi, which is short for semper fidelis, is the Marine Corps motto and is Latin for “always faithful.” As a business, we vow to remain loyal to our vendors, suppliers, team members, families, friends, communities, and most importantly our customers.
The ideal Inside Sales Supervisor for ePackageSupply will be an energetic and motivated sales leader focused on managing a team of inside sales employees, while actively developing, maintaining, and growing his or her own book of business.
Inside Sales Manager Job Description :
· Coordinating the sales activities for the Inside Sales team
o Recruiting, onboarding, training and mentoring Inside Sales representatives
· Utilize product knowledge, volume tiers, and promos as tools to create value for the customer and upsell the current opportunity
· Perform outbound tasks as required for specific sales campaigns such as new product releases or customer anniversary promotions
· Tracking and analyzing sales statistics based on quantitative metrics
· Serving as the SME for any Sales related systems or software (CRM, lead generation, call systems, etc.)
· Achieve personal goals related to KPI’s on inbound sales – conversion rate, upselling, etc.
· Administer, maintain, and track customer requests for quotes and purchase orders. Create quotes for larger volume orders
· Field phone calls, online chats and emails for prospective, current and new customers
· Interact with customers daily to review current promotions and provide service as needed
· Thoroughly understand product details, ordering process and account set up and efficiently and clearly explain to new and prospective customers
Inside Sales Manager Knowledge and Skills required:
· Minimum of 5 years in direct sales experience with 2 years of sales team supervision
· Bachelor's Degree preferred
· Self-starter; ability to achieve goals without daily supervision
· Proven track record of sales performance
· Excellent written and oral communication skills
· Organized and detail oriented
Working at ePackageSupply, LLC:
· Are you excited about being part of something new and being a trailblazer?
· Do you have a positive attitude and enjoy working with creative individuals?
· Are you compassionate and demonstrate high levels of integrity?
· Do you like to have fun, but also have a strong work-ethic?
· Do you have a desire for continued growth and development?
· Would you like to work with people that you feel are more like family than co-workers?
If you sincerely answered “Yes” to each of these questions, then we would love to speak with you.
Company Compensation & Benefits
· Base Salary + Aggressive commission plan with unlimited income potential
· Employee health, dental & vision insurance
· Employer provided life insurance
· Retirement (401K match)
· Voluntary life insurance, short-term and long-term disability
· Three weeks of vacation (pro-rated to employee start date)
· Work in an environment where every employee’s work has definable effects on our business