IT Project Management - Journey

Company:  State of Washington
Location: Olympia
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary : $85,764.00 - $115,344.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2024-10-A370-11810
Department: Dept. of Natural Resources
Opening Date: 10/17/2024
Closing Date: 10/31/2024 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
IT Project Management - Journey Recruitment #2024-10-A370
Full-time, Permanent, Represented position
Location: Natural Resources Building- Olympia, WA

Work Hours and Partial Telework flexibility may be available and considered (Employee must reside in WA state) Salary : $7,147.00 - $9,612.00 Monthly
Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology (IT) Division as a Project Manager. This is a Journey Project Manager position that provides IT project, portfolio, and procurement activities as well as IT consulting services to the agency for IT projects or initiatives that have a heavy IT component.
This position works within the PMO to establish frameworks and standards for IT project management best practices', establish IT project management templates, guidance, and consulting services throughout the Agency.
This position is responsible for planning, coordinating, and managing medium to large, high visibility, application development and IT acquisition projects including planning and managing resources. This position's services help ensure that critical IT projects are planned, managed, and completed to achieve results that meet the business needs of the department as effectively and efficiently as possible.
This position reports to an IT Project Manager Senior/Specialist (Supervisor) in the PMO.
Duties
Responsibilities:
Serve as an agency professional with working knowledge of IT project management. Successful completion of tasks results in agency IT projects being completed on time, on budget, and with customer acceptance.
Tasks include:
  • Ensure adherence to all WaTech policies and standards. For projects under WaTech oversight, comply with Gated Funding requirements, WaTech lifecycle management and the completion of a project's investment plan.
  • Ensure adherence to the Office of Cybersecurity (OCS) IT Cybersecurity Policies and Standards through the application development lifecycle.
  • Provide leadership in IT project management by fully understanding and implementing projects using Project Management Institute (PMI) best practices.
  • Develop IT project plans and charters, set and manage project schedule, manage product backlog, develop and implement communication strategy and plan, and other project management artifacts to ensure business needs are met.
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables using IT analytical approaches.
  • Facilitate requirements gathering meetings and workshops across ITD and Business. Know the questions to ask, define problems, determine needs, and solve problems to facilitate collection of business requirements to ensure end-user requirements are met.
  • Consult with managers, staff and external partners to analyze technological needs and problems; analyze and resolve highly complex problems involving system integration issues.
  • Procure adequate resources to achieve IT project objectives in planned time frames.
  • Provide status reporting regarding IT project milestones, deliverables, dependencies, risks and issues, communicating, across leadership.
  • Participate and/or drive IT feasibility studies, IT vendor selections and IT proposals for evaluation by appropriate key stakeholders.
  • Manage ongoing quality control and participate in quality issue resolution.
  • Manage IT project and program expectations while delegating and managing deliverables with team members and stakeholders.
  • Maintain the project schedule and report against actual versus baseline and maintain project costs.
Serves as a Journey Project Manager in the IT Project Management Office. Successful completion of duties results in an organization that benefits through the standardization and methodical use of IT project management policies and best practices.
Tasks include:
  • Continually assess and evaluate evolving best practices and adjust agency IT project management policies, procedures, and methods accordingly.
  • Understand emerging trends in technology and guide the organization in the development and adoption of technology standards and processes.
  • Develop templates, policies, tools, and partnerships to expand and mature IT project management best practices within the organization.
  • Manage multiple related IT projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
  • Ensure program and project level "lessons learned" activities are conducted with a focus on continuous service improvements within the Project Management Office, IT organization, and supporting service areas.
  • Provide IT project management knowledge and skills to support projects distributed throughout the agency.
Serve as a Journey Project Manager providing IT business analysis services to agency business programs. Successful completion of these tasks results in the identification of the best technical solutions to address business problems.
Tasks include:
  • Work with business program to identify and clarify the problem they are trying to solve.
  • Work with business program to identify and clarify business requirements.
  • Inform and educate business programs regarding existing IT policies and standards.
  • Conduct IT market research and identify existing "best-of -breed" product offerings when applicable.
  • Collaborate with the business programs to identify potential solutions and acquisition options.
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices and agency standards.
  • Collaborate with key stakeholders to identify necessary resources.
  • Identify and communicate potential resource constraints, risks, and issues.
  • Provide results of consultation to business program and assist with decision making as to next steps.
Supports the development of IT contracts. Successful completion of these tasks results in quality, productivity and compliance for IT contracts.
Tasks include:
  • Help define the IT Statement of Work and Specifications for the requested goods and services.
  • Adhere to the IT procurement processes consistent with state and agency policies and procedures.
  • Maintains contractual records and documentation such as receipt and control of all IT contract correspondence, customer contact information sheets, contractual changes, status reports and other documents.
  • Monitor transaction compliance (milestones, deliverables, invoicing, etc.)
  • Oversee IT Service Level Agreement Compliance.
  • Ensure contract close-out, extension, or renewal.
  • Assist in dispute, negotiation, arbitration, or litigation, as needed.
  • Support formal/informal schedules to manage the engagement contract.

Qualifications
Required Qualifications:
  • Bachelor's degree in information technology, computer science, or related field AND 4 years of relevant, professional IT experience
    OR an equivalent combination of education and/or experience.
  • Experience managing technical projects.
  • Completion of a project management training program.
  • Experience managing vendor contracts.
  • Experience drafting budget proposals and recommending budgetary changes when necessary.
  • Experience managing the procurement and usage of internal and external resources and the creation of project deliverable timelines/roadmaps.
  • Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
  • Perform assigned duties in a manner consistent with applicable laws, regulations and public records retention and requests are followed.
  • DNR Core Competencies:
    • Personal Accountability
    • Value Others
    • Compassionate Communication
    • Inspire Others
    • Commitment to Excellence
Special Requirements and Conditions of Employment:
  • Telework or hybrid options available for this position, with approval from direct supervisor. Employee must reside in Washington state.
  • Limited travel to regional offices, meetings, and training events.
Desired Qualifications:
  • Master's degree involving a major study in information system technology.
  • Experience leading and motivating various project business team sizes through important project decisions relating to internal and external resources while holding team accountable for performance.
  • Project Management Professional (PMP) certification.
  • Experience with ITIL.
  • Experience with LEAN management principles.
  • Public sector information technology management and contracting experience.
  • Experience with Agile/Scrum and SDLC / Waterfall methodologies.
  • Experience influencing and gaining buy-in from executive's sponsors, team members, partners, and peers.
  • Position Specific Competencies:
    • Familiarity with traditional PM and office productivity tools at a professional level: MS Project, Excel, Word, Visio and PowerPoint
    • Strong leadership, diplomatic and motivational skills including the ability to motivate and direct up, across and down multiple business and technology organizations.
    • Creatively and analytically work in a problem-solving environment demonstrating teamwork, innovation, and excellence.
    • Ability to effectively communicate to project partners and involved entities through consistent professional communication and presentation skills, both verbally and in writing to technical and non-technical staff, and to all levels of management
    • Able to work collaboratively with technical and non-technical staff on a project team
    • Able to conform to shifting priorities, demands and timelines and provide analytical problem solving while remaining flexible

Don't let doubts stop you from applying for this position - If you have any questions about the required qualifications or how your past experience relates to them, please contact us at A note to potential candidates: Studies have shown that women, trans, non-binary, and Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don't hesitate to apply!
Supplemental Information
Application Requirements:
  • Apply online: at (Click on the APPLY button above).
  • Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.
  • Resume: that details your experience and qualifications.
  • References: at least three professional references with current telephone numbers- you may attach a document, use the References text field in the online application, or include it with your resume.
  • Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
  • Complete all supplemental questions.
  • Candidates who move forward in the recruitment process may be contacted via email at with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
Questions? Please contact Gilberto Reyes at or e-mail us at
Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email Applicants who are deaf or hard of hearing may call through the by dialing 7-1-1 or 1-800-833-6384.
About the Department of Natural Resources (DNR).
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington's lands and communities through diversity, equity, and inclusion.
Our Vision - Our actions ensure a future where Washington's lands, waters, and communities thrive.
Our Mission - Manage, sustain, and protect the health and productivity of Washington's lands and waters to meet the needs of present and future generations.
Our Core Values:
  • Safety and Well-Being -Our top priority is the safety of the public and our employees.
  • Public Service -We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
  • Innovation and Creative Problem-Solving - We solve our state's most pressing challenges through innovative thinking, dedication, and bold and creative vision.
  • Leadership and Teamwork -We are committed to building leaders at all levels and building teams for success.
DNR provides excellent benefits, a few of which include:
  • Commitment to organizational health and wellness
  • Work/life balance
  • DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.)
  • Statewide Employee Business Resource Groups,
  • Leadership that empowers and supports employees
  • Professional development opportunities
  • Educational and career development aid
  • Public Service Loan Forgiveness Eligibility
  • Opportunities to participate in wildland fire suppression assignments
  • A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit for more information.
Additional Information:
This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.
DNR does not use the E-Verify system. For more information, please visit
Veterans wishing to claim Veteran's preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!
Equal Opportunity Employer:The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email
Check us out on: | | | | |
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Please describe what interests you about the Department of Natural Resources.
02
Please describe what a work environment based on diversity, equity, inclusivity and belonging means to you.
03
Do you have a bachelor's in information technology, computer science, or related field AND 4 years of relevant, professional IT experience?OR an equivalent combination of education and/or experience?
  • Yes
  • No

04
Do you have experience managing technical projects?
  • Yes
  • No

05
Please describe your experience managing technical projects and how many years of experience you have doing this work. If you do not have this experience type N/A.
06
Have you completed a project management training program?
  • Yes
  • No

07
Do you have experience negotiating vendor contracts?
  • Yes
  • No

08
Do you have experience drafting budget proposals and recommending budgetary changes when necessary.
  • Yes
  • No

09
Do you have experience managing the procurement and usage of internal and external resources and the creation of project deliverable timelines/roadmaps?
  • Yes
  • No

10
Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our agency in the United States? DNR is not an E-Verify agency.
  • Yes
  • No
  • Unsure

11
Where did you originally hear about this job posting?
  • WA WorkSource office or WorkSourceWA.com
  • Governmentjobs.com
  • Monster
  • Indeed
  • LinkedIn
  • Twitter
  • College/university website/career fair
  • Handshake
  • Newspaper
  • Direct Email Notification
  • Statewide Employee Business Resource Groups (BRG)
  • Professional/Personal Network
  • Job Board
  • Job Fair
  • Zip Recruiter
  • Diversity Jobs
  • Facebook
  • Other (please specify below)

12
If you answered "other" to the previous question, please specify where you originally learned of this employment opportunity in the space below.
Required Question
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