Client Partner

About Us
AnalogFolk Group is an independent marketing and technology group that helps brands define innovative strategies, deliver breakthrough ideas and leverage new technologies that transform business for the better.
At AnalogFolk Group our mission is to use digital to make the analog world better. A lead strategic and creative partner to some of the world's most famous brands (including Nike, L'Oreal, Guinness, Johnnie Walker, HSBC, VISA and Bayer) we are keenly focused on being an impactful agent of change for people, brands and society, in a pursuit of a better world.
Our comms work runs the gambit from brand strategy and creative campaign platforms, through to concepting and producing high velocity creator-forward social content programmes. But we don't stop there, we also design and build progressive digital ecosystems for clients which comprise of websites, apps, web3 environments and experiences.
You might know us for our Webby Award winning 'Stop Exercising' work for Nike, our Agency of the Year inspiring 'Feel the Colour' work for Beats By Dre, or our Clio and One Show winning work work for Canesten called the 'Vagina Academy'.
The role
Our New York office is looking for a highly collaborative and entrepreneurial Client Partner to join our ambitious team. Our team in NY is small but growing fast and this role will be accountable for leading our largest client portfolio which includes L'Oreal, Bayer Consumer Health, ABI, and Waterloo Drinks. With each of these clients we hold strong relationships from the C-Suite (CMO) down and are quickly expanding our influence across their brands, including Maybelline, Urban Decay, Garnier, SkinCeuticals, Flintstones Vitamins, One A Day, Lortimin, Afrin and MiraLAX.
In leading the portfolio, the Client Partner will build enduring client relationships, growing our reputation and influence across the client organisation and responsible for ensuring the both the work and commercial performance is consistently achieving the highest standard.
Our client services team serves as the important interface between agency and client. Invested in both and able to fluently and frictionlessly ensure the best outcomes for our clients based on a deep understanding of their business challenges and our agency services. They are highly organised and a credible communicator and leader.
Over the next 2 years we have ambitious growth targets for our NY team and this role will offer a fantastic opportunity for accelerated career progression to someone who demonstrates excellence in realising the above.
Your key responsibilities:
- Build strong relationships with Executive and Senior clients
- Develop and grow AnalogFolk group reputation within the clients in your portfolio
- Create an environment and culture both within the AnalogFolk team, as well as in collaboration with our clients, that is positive, productive and inspiring
- Motivate a high performing team
- Develops a deep understanding of client's business environment and consumer
- Drive our clients business forward through innovative work that inspires and motivates consumers
- Ensures delivery of high quality work for all clients
- Design, and work with the MD and Operations Director to deliver, the portfolio team shape and skills
- Identify, engage, convert and scale new opportunities within client relationships
- Set and deliver on client portfolio revenue and profit targets
- Display a high emotional intellect, the ability to drive projects and lead an internal team through various scenarios with clients
Leadership
Able to create an environment that encourages the development of concepts through problem solving. Actively and openly expresses support for creative thinking and new ideas. Builds commitment among direct reports and other team members. Constantly strives to improve the usual approach to business, challenging the status quo where appropriate.
Account planning
Able to convince clients of the value of annual planning sessions. Ensures visibility of all major client initiatives over 12 months. Provides a viewpoint on team resource and configuration. Sets out detailed
month-by-month forecasts against which resource can be planned.
Strategic skills
Able to generate new opportunities and forecast future challenges through strategic thinking. Able to develop unique concepts that help transform our clients business. Able to communicate effectively and knows when to modify own preferred style for maximum effectiveness.
Stakeholders.
Successfully manages multiple suppliers, partners and clients to ensure best outcome for both client and AnalogFolk Group. Keeps stakeholders informed of project progress at all times and manages expectations proactively.
Budget and financial management
Meets and exceeds account profitability targets. Responsible for all aspects of the monthly financial process of account management, for example: accurate forecasting, billing and team utilization targets.
Business development
Identifies, pursues and converts additional opportunities for AnalogFolk Group. Leverages client relationships for introductions to additional business units and brands.
Your key skills:
- Appetite and business acumen to help drive the client portfolio forwards
- A strong background in marketing strategy, digital-first communications, and social content development
- An expert of brand and communications strategies that lead to breakthrough work
- Deep knowledge and passion for innovative digital experiences and platforms that use leading technology
- Adept at navigating client organisations with a centralised global/local marketing model to achieve year on year organic growth
- Strategic and creative thinkingStrong ethos to foster innovative, creative solutions that have the client's needs at the heart
- Highly articulate communication skills (verbal and written), accomplished presenter and storyteller- Always solutions focussed, championing and fostering innovative ways of solving problems
- Highly motivated, collaborative and entrepreneurial
Salary: $160000 - $180000
$160,000 - $180,000 a year
Our Values
AnalogFolk is part of the AnalogFolk Group (AFG) an independent marketing and technology group. Our mission is to use digital to make the analog world better. We strive to create experiences that are remarkable and fundamentally valuable. These are our values that we ask of all our Folk...
Find a Way: Looks for opportunities that arise during times of change
Fail Brilliantly: Is prepared to take risks in the pursuit of excellence. Encourages teams to do the same
Be Remarkable: Encourages and inspires others to achieve with their own positive attitude. Uses lateral thinking to solve problems
Be Nice: Encourages teams to work collaboratively with others to achieve the best results
Makes Things: Takes responsibility for own work and that of their teams, ensuring high quality standards are always met
And a final few things....
At AnalogFolk, we believe in equal opportunities for everyone. We're committed to building a workplace that's authentically diverse, representative, inclusive and respectful. That's why we welcome all applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
Don't meet every single requirement for the job role? No big deal. If what we're doing here at AnalogFolk excites you and you're passionate about learning, we want to hear from you. You may still be the right fit for the role, or another one.
If you love the sound of the role but need flexibility to meet other commitments, just let us know - we try to make this happen whenever we can.