Product Manager, Technology Solutions

Hamilton Lane is looking to expand our team to satisfy the needs of our growing client base. Hamilton Lane is built on collaboration, teamwork and integrity. Our employees pursue excellence and always strive to do the right thing. We invest in our employees, clients and partner relationships, as well as, in the technology and resources necessary to remain competitive, working in a competitive environment that inspires innovation.

Description

We are adding a product manager to the Technology Solutions team at Hamilton Lane, a team focused on using innovation to change the private markets. The right candidate has a passion for problem solving and will be focused on client and investment team business goals. As a product team member, you’ll be involved in all aspects of the innovation process, from identifying friction points to creating technology.

Responsibilities

• Support lead product manager by translating business goals and user feedback into thoughtful product design
• Lead user experience (UX) research by interviewing clients, gather additional client feedback from Customer Success and Sales, and conduct innovation sessions
• Identify friction points, articulate core problem and scope
• Recommend solutions, articulate changes to business logic or process and bring stakeholders along the product development cycle
• Document current and future state with diagrams, functional requirements, user stories
• Dig into financial and business data and conduct data analytics to help get to the right number
• Work closely with developers to ensure execution of work, triage user stories, and remove blockers for team
• Test features, enhancements, and bug fixes before they land in users’ hands
• Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact
• Other duties and responsibilities as assigned
  
  

Qualifications

• Undergraduate degree
• 5-7 years experience in a private markets portfolio management, operations, or client relationship role
• Analytical, problem-solver mind set, process-oriented
• Self-directed, proactive
• Excellent communication skills
• Ability to work in a fast-paced, team-spirited environment with a strong attention to detail and little guidance
• Be comfortable with ambiguity as client and business needs change, enjoy an iterative environment
• Exhibits empathy and humility, willing to receive and adopt feedback
• Champion of user or human centered design
  
  

Nice To Haves

• Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo
  
  

We offer a competitive salary, annual discretionary bonus and a comprehensive benefits package which includes: Medical, Prescription, Dental, Paid Time Off, 401k plan, Life and Disability Insurances, Tuition Reimbursement, Employee Stock Purchase Program, Health Club Reimbursement and Flexible Spending Accounts.

Hamilton Lane is an affirmative action-equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law.

As a registered investment adviser, employees of Hamilton Lane may be subject to certain limitations on political contribution and personal investment activities.

If you need a reasonable accommodation to complete your application, please contact Human Resources at

Please note that in the event that you are hired by Hamilton Lane, you, your spouse or any other dependent family member living in your household will need to comply with Hamilton Lane's Personal Securities Transactions Policy and the trade pre-clearance process per Hamilton Lane's Code of Ethics. It is your responsibility to ensure that you and your household members are able to comply with this policy. Examples of the restrictions that could be placed on your activities include, but are not limited to, a requirement to pre-clear all transactions prior to execution, the inability to transact in certain securities or classes of securities and other restrictions. A copy of our Code of Ethics is available upon request. Please note that having a personal trading account will not prohibit you from being employed by Hamilton Lane.

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