Freight Audit Administrator

Company:  Trinity Industries
Location: Okemos
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

RSI Logistics , recently acquired by Trinity Industries, is hiring a Freight Audit Administrator.  Thie role is accountable for the timely and accurate invoicing process of the company’s transportation services. Acts as the first point of contact for the transportation customer and resolves any billing problems or concerns, escalating as appropriate.

What You’ll Do:

  • Lead the freight audit process for a client or group of clients as assigned.  Steps involved in the freight audit process include but are not limited to:
    • Enter all manually received invoices accurately within 1 business day of receipt and apply GL coding where applicable
    • Dispute, assign or approve all unassigned EDI410 freight bills within 2 business days of receipt
    • Manage and monitor the group email inbox, respond to all emails within 2 hours
    • Monitor class 1 railroad websites to ensure all applicable invoices are entered in Rail Command® and RSInet
    • Follow railcar lease invoice process to ensure all invoices are accurate and have been received. Work with vendors when an invoice is missing or is not the expected dollar amount.
    • Verify all data is entered and accurate prior to weekly export cutoff time
    • Receive customer payment information, manipulate data to be imported to Rail Command® on a weekly basis
    • Reconcile all vendor accounts on a routine basis
    • Proactively manage credits and vendor relationships to ensure credits are properly applied
    • Track and monitor railcar abatement to ensure all credits are applied
    • Proactively monitor and address all issues entered on the ‘issues log’ that is shared with the customer.
    • Track and update the freight audit dashboard, share with customer weekly and proactively discuss improvement ideas
    • Lead weekly calls with the customer to review the status of freight audit activities
  • Maintain excellent relationships with clients and carriers, providing clear and concise information and directions.
  • Monitor issues, ensuring mutual resolution, escalating to the Account Manager as required.
  • Identify areas to improve, resulting in reduction or absence of finance charges.
  • Partner with customer on the coordination and payment of invoices.
  • Assist with training of new employees within department.
  • Develop constructive and cooperative working relationships with those on your team as well as cross functionally Non-Essential Responsibilities
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