Director of Product and Technology

We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards!

JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss.

Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy.

Boasting 13 high-end offices scattered across the Bay Area – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.

Your Next Adventure: Director of Product and Technology
Reporting To: Chief Executive Officer
Location: Remote (California Alone Apply)
Classification: Regular, Full-Time, Exempt

Position Overview:

The Director of Product and Technology at JumpstartMD will lead the strategy, development, and scaling of our technology platforms, including our mobile app, AI-driven agents (and other AI applications), and internal systems for the care team. This role will be responsible for driving product innovation, enhancing user experiences, improving member retention, and ensuring that our technology infrastructure supports the growth of the company. The Director will collaborate across teams—clinical, operations, marketing, and leadership—while leading a technology team to drive business results and achieve our vision of becoming a national leader in health optimization.

Who You Are:

• This role is strategic and execution-focused (i.e. hands on), requiring a visionary leader with experience in managing multidisciplinary teams in fast-paced environments. The position will guide and support the Engineering Manager, Product Managers, and AI development to meet business goals and foster innovation.

• Define and execute the product strategy for JumpstartMD’s mobile app, AI agent (Rumi), and care team systems.
• Lead end-to-end product development from concept to deployment, including product roadmaps, feature prioritization, and timelines.
• Own and drive the technology roadmap aligned with business goals, ensuring all initiatives enhance customer and care team experiences.

AI & Mobile App Leadership:

• Develop, implement, and continuously improve JumpstartMD’s mobile app and AI agent capabilities to deliver a seamless, personalized, and engaging user experience.
• Lead the innovation of AI applications, integrating them into the care pathways to drive better member engagement, retention, and outcomes.
• Enhance the mobile app’s functionality to improve member onboarding, engagement, and data insights while offering a scalable, secure platform.

Care Team Systems:

• Work closely with clinical and operations teams to optimize internal care management systems that drive operational efficiency and improve member outcomes.
• Ensure seamless integration of technology solutions with clinical and marketing workflows, enabling JumpstartMD clinicians and health coaches to deliver high-touch, personalized care.

Stakeholder Collaboration & Communication:

• Act as the primary point of contact for all product and technology initiatives, communicating progress and roadmaps to the leadership team, board members, and investors.
• Partner with marketing, sales, clinical, and operational teams to ensure all products and systems align with company objectives and deliver value to both members and the care team.

Qualifications:

• 8+ years of experience in product management, software development, or technology leadership roles, with a proven track record in health tech or wellness industries preferred.
• Experience leading the development and scaling of mobile apps and/or AI applications in customer-facing environments.
• Strong technical background with experience in software development, product lifecycle management, AI applications, and system integration.
• Demonstrated ability to collaborate cross-functionally to build technology solutions that drive business outcomes.
• Excellent leadership, project management, and communication skills.
• Experience in managing and mentoring cross-functional teams with a focus on innovation, results, and accountability.
• Passionate about health, wellness, and leveraging technology to empower better health outcomes.

Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally.

Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions.

Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.

Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.

Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.

Wellness Support:

• Receive 4 annual paid wellness days to prioritize your health.
• Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy).
• Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.).

Why JumpstartMD?

Impact Lives: Be part of a team that’s transforming health, empowering individuals, and celebrating over a million pounds lost - and counting!

Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection.

Community and Connection: Join a tribe of passionate professionals in 13 locations, all committed to uplifting health and wellness.

Grow with Us: With plans for geographical expansion soon, the sky's the limit for your career growth and personal development.

Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The pay range for this role is:

135,000 - 150,000 USD per year (Remote - Burlingame, US)