FAMILY SERVICES ASSISTANTPrint ( SERVICES ASSISTANTSalary$19.14 - $29.63 HourlyLocationClark County - Las Vegas, NVJob TypePERMANENTJob Number28142DepartmentFamily ServicesOpening Date10/08/2024Closing Date10/22/2024 5:01 PM PacificMax Number of Applicants250DescriptionBenefitsQuestionsABOUT THE POSITIONClark County is seeking qualified candidates to apply for the Family Services Assistant position.The Department of Family Services offers various programs to ensure safety, coordination of care, permanency and sustainability for youth, families, adults and seniors. T his position performs a variety of duties for clients currently receiving services such as transportation to appointments, intervention, and rehabilitation services.In the Department of Juvenile Justice Services, Truancy Intervention and Prevention Services (Truancy Prevention Outreach Program), works with children, youth, and families to promote healthy and productive outcomes related to their emotional, behavioral well-being, social and educational progress. The program assists in overcoming barriers to consistent school attendance and academic achievement through intensive comprehensive strengths-based programming, which will help prevent entry into the Child Welfare and Juvenile Justice systems. The candidate will complete assessments and develop case plans that provide comprehensive, intensive, early intervention services for children and youth exhibiting chronic absenteeism and truancy behaviors. This includes completing referrals for various community-based services to bridge the gap between home, school, and the community.THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.Human Resources reserves the right to call only the most qualified applicants to the selection process.Some positions may be confidential positions and are excluded from membership in the union.Some positions may be non-union positions and are excluded from membership in the union.In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199.MINIMUM REQUIREMENTSEducation and Experience: Equivalent to graduation from high school and one year full-time experience working with and caring for youth, families, adults and/or seniors in a human service program setting. Thirty (30) semester units of college level course work in child development, nursing or behavioral science may be substituted for 6 months of the required experience.Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.Working Conditions: Work in a variety of homes and living situations. Some positions may require possession of a personal vehicle, which may be used for work purposes.Licensing and Certification: Must possess a valid Nevada Class C Driver's License at time of appointment.Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug test.EXAMPLES OF DUTIESGeneral Family Services Tasks Performed in All PositionsDrives a County or personal motor vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team. Works in a typical human services, detention, or public safety setting. Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors. Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court.In the Department of Family Services (DFS), the Family Services Assistant functions as a support position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units.Permanency Case Management (Out of Home, In-Home and Adoptions)Observes client behavior and environment and identifies deterioration or improvement in the client's lifestyle as well as evidence of abuse, neglect, exploitation, or isolation; reports observations to the supervisor; Transports clients to and from a appointments related to their case plan; Processes referrals for clients to community agencies for services; Assists clients in completing applications for various community-based services; Works with Social Service and Family Services personnel to assist families in which children have been neglected, abused, or disabled; Assists in reunification cases by providing various in-home services.Resource Development and SupportProvides on-going physical care, emotional nurturing and daily supervision of abused, neglected, abandoned and medically fragile children, ages three days to eighteen years, in a treatment shelter home; Receives incoming children and inventory and inspects personal belongings; Performs initial assessment when admitting you to Child Haven in order to determine any risk to themselves or others; Prepares children for release from Child Haven; Conducts and records bed checks; Responds to emergency calls from other cottages on Child Haven; Intervenes when children are out of control, using authorized strategies and restraint techniques.Child Receiving/Placement and Medical Case ManagementMaintains a caseload specific to children in need of respite placement; Calls foster parents to secure respite placements for foster children; Completes various case management documentation regarding child placements; Maintains tracking logs and databases to document placement attempts; Completes foster parent questionnaires regarding placement availability and needs; Transports children for routine pediatric medical services; May facilitate the process of obtaining medical Passport information for children ages infancy to 18 years of age; Obtain medical records and birth certificate information for clients.Independent LivingInteracts with youth, ages 14-20, who are in foster care, in order to guide them to independence; Maintain a caseload of assigned youth, keeping track of appointments and deadlines, meeting all required deadlines; Seek community resources for youth in foster care and who are aging out of foster care; Works with the youth to complete the Youth Plan for Independent Living and update the plan every six months; Work with the youth and professionals to assist youth in creating the 90 day transitional living plan prior to aging out of foster care; Assist with the development and implementation of events in the community that support youth as they age out of foster care or to gain independent living skills.In the Social Service Department the Family Services Assistant conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status. Identifies available community resources. Provides basic life skills education to clients. Supports the Intensive Case Manager's rehabilitative interventions reducing cognitive and behavioral impairments. Prepares complete and accurate case notes; writes correspondence and other written materials. Explains agency and program rules, regulations and procedures; assists clients in completing required forms and in gathering necessary documentation. Maintains a caseload of assigned clients, keeping track of appointments, meetings, and all required deadlines; seeks community resources for clients. Confers with supervisors and other departmental professionals regarding cases and scheduling to coordinate activities; attends and participates in in-service training. Continues working with clients to help them maintain stable housing and self-sufficiency.PHYSICAL DEMANDSStrength and mobility to work in a typical home or office setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals; drives a motor vehicle for travel to client residences, appointments, and to run errands; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:Flexible Schedules including 4/10 optionsMore Money in Your Pocket100% Employer Paid Defined Benefit RetirementNo Social Security DeductionNo State Income TaxesTwo Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)Medical ( - Employer pays 90% of premiumPharmacy Benefits (30, 90-day retail or mail order fills)24/7 Telephone Advice Nurse - no employee costTeledoc, Doctoroo, and Dispatch HealthRetiree insurance – eligible after 5 years of serviceDentalVisionLife Insurance – Employer PaidAD&D – Employer PaidLong Term Disability – Employer PaidGenerous Leave Accruals that include:13 Paid Holidays including a Floating Birthday HolidayPaid Vacation LeavePaid Sick LeaveHoliday LeaveOther leave optionsCatastrophic LeaveParental Leave – Up to 90 daysWide Variety of Voluntary Benefits that includeGuardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.Trustmark – Permanent Life Insurance benefits and long-term care.Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insuranceTASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card AvailableMorgan Stanley – Deferred Compensation PlanEmployee Assistance ProgramOnsite Fitness Center – $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.01The following questions 1-5 will be used to determine if candidates meet the minimum qualifications and must be completed in its entirety.Which describes your highest level of education?Some High SchoolHigh School Diploma or GEDTrade School or Technical DegreeSome College (1-29 semester credits)Some College (30-59 semester credits)Some College (60-89 semester credits)Some College (90-120+ semester credits)Associates DegreeBachelor's DegreeMaster's Degree or higherNone of the above02List all degrees received that are directly related to the position (see template below).College/University:Did you graduate:College Major/Minor:Semester Credits Completed:Degree Received:03Indicate your full-time professional experience working with and caring for youth, families, adults and/or seniors in a human service program setting.No ExperienceLess than 6 months6 to 12 months13 to 23 months24 to 35 monthsMore than 36 months04Please list the employer(s) on your application where your experience was obtained in question 3. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:05Do you currently hold a valid driver's license?Yes, I currently hold a valid Nevada driver's license.Yes, I currently hold a valid driver's license from another state.No, I do not currently hold a valid driver's license.06The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.I understand that:A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application;C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points;E) Assessment scores may be used to consider applicants for the selection process;F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment.07Indicate your full-time professional experience in the Child Welfare System, including CPS, Foster Care, and/or Independent Living.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months08Indicate your full-time professional experience working with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months09Please list the employer(s) on your application where your experience was obtained in questions 7-8. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:10Indicate your full-time professional experience participating in client treatment plan meetings and development.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months11Indicate your full-time professional experience acting as a liaison and/or advocate for clients to receive assistance/services in a social services/child welfare environment.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months12Indicate your full-time professional experience facilitating community services and engaging service providers on behalf of clients in need.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months13Indicate your full-time professional experience developing transitional living plans, especially for youth ages 14-17 years old.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months14Please list the employer(s) on your application where your experience was obtained in questions 10-13. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:15Indicate your full-time professional experience providing education and support to clients in establishing home routines, time-out procedures, developmental education and various parental techniques.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months16Indicate your full-time professional experience teaching living skills such as shopping, nutrition, meal preparation, communication, budgeting, time management, hygiene and health related issues.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months17Please list the employer(s) on your application where your experience was obtained in questions 15-16. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:18Indicate your full-time professional experience completing documentation, including forms, case/general record documentation, and report compilation.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months19Indicate your full-time professional experience entering case documentation into case management databases.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months20Please list the employer(s) on your application where your experience was obtained in questions 18-19. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:21Indicate your full-time professional experience assessing chronic absenteeism and truancy issues using a comprehensive family assessment tool to determine core causes of chronic absenteeism and truancy.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months22Indicate your full-time professional experience conducting home visits in order to identify root causes of absences, engage students and families, provide school staff with key information, and ensuring students do not fall through the cracks of the school system.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months23Indicate your full-time professional experience assisting school sites with developing comprehensive school-wide attendance plans and developing and monitoring individual student attendance plans.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months24Indicate your full-time professional experience working and collaborating with school staff, students and families to develop intervention plans designed to bring students back to school and improve attendance.No ExperienceLess than 12 months12 to 23 months24 to 35 months36 to 47 monthsMore than 48 months25Please list the employer(s) on your application where your experience was obtained in questions 21-24. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).Employer Name:Job Title:Hours Worked Per Week:Dates of Employment:26Please indicate below the statement that best describes your Spanish bilingual ability.I am not bilingual in SpanishI have a good comprehension of SpanishI speak Spanish fluentlyI read and write Spanish at a proficient levelRequired QuestionAgencyClark CountyAddress500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791Phone(702)455-4565Website verify your email address Verify Email