Juvenile Supervision Officer

Salary : $46,898.00 - $60,698.00 Annually
Location : Tyler, TX
Job Type: Full-Time
Job Number: 00475
Department: Juvenile Services, Detention
Opening Date: 10/07/2024
Summary/Objective
The Juvenile Supervision Officer at Smith County Juvenile Detention Center is responsible for the care and custody of the juveniles under his or her charge. This requires close and courteous interaction with juveniles under normal and potentially volatile circumstances. The Juvenile Supervision Officer (JSO) is required to handle multiple tasks simultaneously while being mindful of security operations.
The facility is hiring for Male Positions Only and is operated 24 hours a day, 7 days per week, weekends and holidays, therefore, shift assignments are scheduled as 8-hour shifts evening positions only. Due to the unpredictable and critical nature of the work, the Juvenile Supervision Officer must be willing and available to work additional hours beyond assigned shifts, sometimes with little or no notice.
Pre-Employment Requirements
The minimum standards set by the Texas Juvenile Justice Department (TJJD) must be met to qualify for certification as a Juvenile Supervision Officer in Texas.

• Citizen of the United States of America
• Obtained a High School Diploma or G.E.D.
• Have never been convicted, pled guilty, nor have been on court-ordered community service or probation, or deferred adjudication for a Class A Misdemeanor or felony.
• During the last 10 years, have not been convicted, pled guilty, nor have been on court-ordered community service or probation, or deferred adjudication for a Class B Misdemeanor in this state, other state, or while serving in the military.
• Have never had a military court martial that resulted in dishonorable or bad conduct discharge.
• Must possess a valid Texas Driver License at the time of hiring.
• Minimum age of 21 years old by date of hire.

This position under the Texas Administrative Code section §343.432 has a bona fide occupational qualification of Gender Supervision Requirement. A juvenile supervision officer of one gender shall be prohibited from supervising and visually observing a resident of the opposite gender during showers, strip searches, disrobing of residents (suicidal or not), or when personal hygiene practice (e.g., onset of menstrual cycle, etc.) requires the presence of a juvenile supervision officer of the same gender. Select your gender.
Duties and Responsibilities

• Creates and maintains an atmosphere conducive to respect of others.
• Performs security rounds during scheduled and unscheduled times.
• Enforces disciplinary sanctions.
• Maintains appropriate boundaries with resident juveniles.
• Initiates and monitors resident juvenile movement.
• Restrains unruly juveniles using certified restraint techniques and restraining devices.
• Responds to emergencies, including medical emergencies.
• Documents incidents, movement, rounds, and resident juvenile discipline.
• Performs person, property, and facility searches.
• Complies with all policies and procedures of Smith County Juvenile Services.

Other Responsibilities:

• Performs additional duties as assigned.
• Be "on-call" for periods of time.

Required Skills and Abilities

• Must be able to learn existing software programs.
• Must be able to keep abreast of any changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities.

Education and Experience

• High school diploma or G.E.D. required.
• Formal education in human services or criminal justice desired.
• No experience required.

Licenses and Certifications
Must pass the TJJD Certification Exam to become a state certified JSO.
Physical Demands and Work Environment
Visual Capabilities

• Ability to detect abnormal behavior and extraordinary activities when observing the actions of a resident juveniles or groups of resident juveniles.
• Ability to prepare a written description of personal property and accurately observe resident juveniles.
• Must have sufficient vision without glasses to defend self and others and perform mandatory life safety functions.
• Ability to properly identify colors utilized in descriptions.

Auditory Capabilities

• Ability to hear alarms.
• Ability to hear and understand information received over the telephone and intercom.
• Ability to distinguish between normal detention center sounds and sounds indicating impending, improper, or unacceptable behavior such as altercations, fights, assaults, etc.
• Hearing must be within normal range as defined by nationally recognized audiometric standards, or that surpasses the normal range.

Physical Capabilities

• Physical requirements include lifting, carrying, struggling and pulling resident juveniles or equipment weighing approximately 150 pounds occasionally.
• Ability to climb stairs when moving within a correctional facility.
• Ability to work in a standing position for extended periods of time when observing and monitoring resident juveniles, checking rooms, etc.
• Ability to bend, stoop, and kneel when checking under tables, beds, and mattresses during room searches.
• Finger dexterity, and hand and arm steadiness when adjusting knobs and switches and operating a computer keyboard.
• Eye, hand, and arm coordination when fingerprinting individuals.
• May be required to physically restrain resident juveniles in order to maintain discipline among other resident juveniles.
• Must use hands and feet in self-defense, physically place resident juveniles in or remove them from rooms.
• Ability to use restraint devices (waist belts, leg irons, handcuffs, etc.) to control resident juveniles, drag immobile persons, grip persons tightly with hands to prevent their escape, crawl on hands and knees to avoid smoke.

Work Environment
Working conditions are inside a correctional environment with occasional exposure to hostile or violent people, bodily injury, contagious diseases, high noise areas, and unfavorable fumes and odors.
Must maintain a professional demeanor with coworkers, juvenile detainees, court staff, and the public.
BACKGROUND INVESTIGATION:
All candidates for employment with the department must undergo a comprehensive background investigation prior to being made a final offer of employment. The investigation may include, but is not limited to, a records check, credit review, verification of credentials and interviews with personal and professional references.
REQUIRED TESTING:
Candidates must take and pass a standardized aptitude test and polygraph exam. Juvenile Supervision Officers must take and pass the TJJD Certification Exam to become certified.
PSYCHOLOGICAL EVALUATION:
A psychologist will interview and test the candidate using various cognitive assessments. The psychologist will summarize the clinical impressions and make recommendations regarding the candidate's overall psychological makeup and compatibility with the position.
HOLIDAYS
Smith County employees enjoy 12 holidays a year. These are:

• New Year's Day
• Martin Luther King Jr. Day
• President's Day
• Good Friday
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving
• Christmas
• Administrative Day (Employee's Choice)

Each year, Commissioner's Court sets the official holiday schedule.
VACATION LEAVE
1 day earned per month (12 days per year). After 5 years of service, 1 1/4 days earned per month (15 per year). After 10 years service, 1 1/2 days earned per month (18 per year).
SICK LEAVE
1 day given per month. Allowed to accrue maximum of 80 days.
SICK LEAVE POOL
Smith County has established a Sick Leave Pool on a voluntary, contributory basis.
MILITARY LEAVE
Granted up to 15 calendar days per year.
ADMINISTRATIVE LEAVE
Unpaid leave may be granted by Department Head for up to 60 days (over 60 days requires Commissioners Court approval) for purposes of:
(1) education that may contribute to the benefit of the County,
(2) public service assignment,
(3) attending to important personal business.
CITIZENSHIP LEAVE
Provides that employees receive normal pay during period called for jury duty which includes both the jury selection process and, if selected, the time the employee actually spends serving on the jury; serving as a subpoenaed witness; and for the purpose of voting.
FAMILY AND MEDICAL LEAVE
Provides for up to 12 weeks of unpaid, job-protected leave to eligible employees for certain family and medical reasons during a 12-month period, and up to 26 weeks of unpaid leave in a single 12-month period to care for a covered service member with a serious injury or illness.
MEDICAL INSURANCE
Smith County offers a Preferred Provider Organization (PPO) plan to its employees and employees' eligible dependents. The plan is administered by The Health Plan.
DRUG CARD COVERAGE
Employee prescription costs are $10 Copay for Generic, $30 Copay* for Formulary Brand, $45 Copay* for Non-Formulary Brand. Mail service is available for maintenance prescriptions. 90-day max supply retail or mail order.
*Mandatory Generic - if generic is available, you will pay the difference between the generic drug and the Brand, plus the Brand copay.
DENTAL INSURANCE
Preventative checkups and cleaning (2 per year) at no cost to employee. Dental work after a $50 deductible per year (maximum of $150 per family) has maximum benefit of $2,000 per year per covered person. Basic services are covered at 80%, major services at 80% and orthodontics (up to age 19) at 50% up to $1,500 lifetime benefit.
LIFE INSURANCE
Up to $10,000 paid for by County. Additional supplemental coverage available at employee's expense.
ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE
Furnished at no cost to employee. Pays 50% of life amount for loss of limb or eye; 100% for loss of 2 limbs or death due to an accident.
RETIREMENT
Employees are eligible to retire: after 20 years of service regardless of age, at age 60 with at least 8 years of service or when age plus service equals 75.
DEFERRED COMPENSATION
A payroll deduction savings plan which allows employees to contribute a portion of their salary before Federal taxes - to invest in a tax-favored supplemental retirement program.
For additional benefits information click on the link below:

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This position under the Texas Administrative Code section §343.432 has a bona fide occupational qualification of Gender Supervision Requirement. A juvenile supervision officer of one gender shall be prohibited from supervising and visually observing a resident of the opposite gender during showers, strip searches, disrobing of residents (suicidal or not), or when personal hygiene practice (e.g., onset of menstrual cycle, etc.) requires the presence of a juvenile supervision officer of the same gender. Select your gender.

• Male
• Female

Required Question