Job Description - Director of Group Sales - Hilton Cleveland Downtown (HOT0B2ET)
Work Locations: Hilton Cleveland Downtown, 100 Lakeside Ave E, Cleveland, 44113
A Director of Group Sales with Hilton Cleveland works with the Group Sales Team in establishing and implementing market territory action plans, responsible for revenue by achieving room night and average rate goals and assisting in the development and management of the Sales Team.
Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
What will I be doing?
- Direct Sales Team to develop and refine their skills and prepare each team member for advancement.
- Establish group sales strategy, overall direction and lead generation in conjunction with marketing efforts.
- Administer the sales incentive program, team building, individual performance reviews and trip reports.
- Travel with Managers and hold meetings to assist in closing business. Some travel is required.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Minimum Education: Bachelor's Degree preferred.
- Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred.
- Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Additional/advanced degree coursework in business administration, marketing and communications.
- Adaptable experience with business strategy, business planning, and business plan development.
- Ability to speak multiple languages.
- Multiple Brand experience.
- Proficiency in Delphi FDC preferred.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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