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Job DetailsPosition Summary:
Plans, schedules and execute all aspects of Haemonetics TEGsystem implementations according to strict deadlines and within budget. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on- site device setup, configuration, operator training and validation of analyzer.
What is the Device:
The TEGsystem delivers a comprehensive assessment of a patient's hemostasis quickly, giving clinicians the invaluable insight needed to deliver more targeted treatment. It delivers high quality test results with an easy-to-operate analyzer requiring minimal training.
The automated cartridge-based system runs up to four assays simultaneously without any manual reagent mixing. The TEG 6s analyzer is the smallest cartridge-based viscoelastic analyzer available and can be confidently placed in a variety of settings.
Key Accountabilities :
Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
Works extensively with customer to validate analyzers.
Provides operator training for Haemonetics software and devices.
Supports analyzer testing and evaluating calibration reagents and QC controls.
Conducts tests using calibrated pipettes in a clinical, laboratory or research setting
Blood sample handling as it relates to hemostasis and coagulation testing
Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
Communicates progress and outcomes against tasks to internal and external stakeholders
Leads regular status meetings with project team.
Demonstrates effective communication and engagement with customer.
Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
Utilizes time, project-and support-tracking tools.
Resolves and/or escalates issues in a timely manner.
Adheres to and follows Haemonetics policies and procedures.
Requirements:
Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired
IT and/or software implementation experience desired
Strong written and verbal communication skills required
Ability to travel up to 65%. Extensive overnight travel as required.
East coast customer coverage-Candidates must be located near a major airport.
Open to New England remote with strong preference for Hartford, CT; Boston, MA and Pittsburgh, PA based candidates).
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