Summary
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
The Services Supervisor is a senior staff position that is responsible for the development, administration, and distribution of programs and services that benefit blind, visually impaired, and intellectually challenged individuals in and around Westmoreland County.
Duties and Responsibilities
Responsible for the production, administration, and profitability of the following departments
Specialized Services
Production Center
Adult Training Facility
Photo I.D. Centers
Obra and Comcare Waiver Programming
Prevention of Blindness and Low Vision services
Supports department supervisors and complies with ISO standards and procedures
Maintain compliance with ISO standards and procedures
Participate in Management Review Meetings
Draft departmental policies and procedures per ISO standards
Participate in the training and development programs of other employees according to ISO as necessary
Conduct internal audits
Draft and follow-up on nonconformance and corrective actions as necessary
Incorporate ISO Quality Policy into daily work routine
Ensure monthly fire drills are conducted
Specialized Services
Monitor and evaluate all customers for eligibility
Monitor all customer files and service delivery
Develop all budgets for Pennsylvania Association for the Blind (PAB) as well as internal program budgets
Complete and report all customer activity to PAB on a monthly basis
Vocational Workshop & Adult Training Facility
Participate in meetings pertaining to funding and program reviews
Maintain and monitor all 2390 licensing procedures on an annual basis
Determine any new services and seek expansion of all services
Photo I.D.
Monitor and assist in the coordination of all activities
Participate with UniqueSource in trainings for the Photo I.D. Centers
Ensure the guidelines and regulations are being followed
Recruit, hire and manage the employees for each center
Prevention of Blindness and Low Vision
Develop annual budget for PAB
Review monthly services and activities
Assist in low vision device purchases being requested
Assist in Prevention of Blindness screenings
Quality Management
Develop yearly Quality Management goals
Prepare and update reports quarterly
Maintain Quality Management certification every two years
Building Maintenance
Manage Custodian
Order all supplies
Manage building maintenance projects
Maintain all service contract, agreements and service records
Transportation
Coordinate and schedule consumers utilizing WCBA van fleet
Manage van drivers' schedules and arrange coverage when needed
Oversee maintenance on WCBA van fleet and schedule inspections and repairs when needed
Complete annual vehicle registrations and ensure drivers receive updated insurance cards
Education and Experience
Bachelor of Science in Social Work or related field is required, Master's Degree preferred. Minimum of five years' experience for physically or intellectually challenged individuals is required.
An appropriate background in management or business administration responsibilities is needed.
Experience within a not-for-profit organization.