Agile Delivery Lead

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Agile Delivery Lead , reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

In your role as an Agile Delivery Lead within Information Services, your primary responsibility will be to guide teams towards prioritizing customer value, aligning with our 'Patients First' mission. Your involvement will be instrumental in propelling project teams towards success. Your adaptability and flexibility are assets in this role, as they allow you to navigate the ever-changing landscapes of healthcare and technology. As a department, we place a high value on collaboration and continuous improvement, and we look to you as a standard-bearer for these values. Your commitment to embracing change and striving for daily improvement will inspire others to do the same.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Organize and facilitate release and Sprint planning, daily stand-up meetings, Sprint reviews, Retrospectives, Backlog Refinement, and other Agile/Scrum related meetings.
• Ensure that the development teams are practicing the Agile principles of collaboration, prioritization, team accountability, and visibility.
• Track and communicate Agile/Scrum Team Metrics and/or other key project work related metrics to leadership.
• Leverage metrics as a guide to improve the Agile/Scrum Teams predictability.
• Assist the Product Owner with backlog maintenance.
• Serve as a coach and mentor to the Agile/Scrum Team, to help build a high-performing team and strengthen understanding of Agile/Scrum concepts and principles.
• Work with other Agile Delivery Leads and Scrum Masters to increase the effectiveness of the application of Agile/Scrum practices within the organization.
• Shield the team from external interferences and remove all impediments to the team’s success.

Qualifications

Required:

• 5 years of relevant experience
• Scrum Certification or receive Scrum certification within 6 months of hire date
• Experience with MS Teams online collaboration tools
• Excellent communication skills
• Ability to facilitate discussion with all stakeholders
• Ability to identify and manage risks and escalate issues when appropriate
• Comfortable with ambiguity and able to navigate through uncertainty
• Self-motivated, detail oriented, responsible team player able to work independently with minimal daily direction
• Ability to lead 1-2 Agile/Scrum Teams

Preferred:

• Bachelor's Degree in a related discipline
• Experience with Agile tools and practices (Azure DevOps, Jira, ServiceNow) and Agile frameworks (Scrum, Kanban, Scrumban, etc.)
• Experience in software development and the Software Development Life Cycle (SDLC), Project Life Cycle Management, Process Improvement, Lean, or Change Management
• Ability to develop and contribute in a fun, fast-paced team environment
• Experience in developing and implementing new technologies and processes

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.