VP of Business Development

Company:  Inktel Contact Center
Location: Doral
Closing Date: 22/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Essential Functions and Responsibilities:

  • Ability to source, open opportunities, solution, and architect new opportunities, and close new logos.
  • Work with management to develop and execute the Go-to-Market Plan for the specific verticals, including but not limited to the ones above.
  • Sell our solutions to key decision makers within those vertical markets.
  • Drive complex and consultative sales involving multiple product groups and divisions that include:

o Web based and Brick & Mortar Retailers
o eCommerce Providers
o Digital/ Social Media
o Government, Education, Hospitality, Automotive, Health & Wellness

  • Successfully navigate complex decision making within organizations (external and internal).
  • Drive all business development activities including opportunistic strategies, lead generation via aggressive client-based prospecting, opportunity qualification, needs assessments, deal management, competitive positioning, proposal and presentation preparation/delivery, and contract development and execution.
  • Identify, organize and solution the resources required to close deals.
  • Provide post-proposal issue resolution.

Benefits & Time Off: As a full-time position, Company benefits are offered in compliance with the Affordable Care Act (ACA), state and federal law, and Company policies. These benefits include Medical, Dental, Vision, Employee Assistance Program, Life and Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Accident, Critical Illness, and 401k.

Full-time employees are eligible to receive paid time off (PTO) benefits based on the Company’s current paid time off policies and in accordance with applicable state law.

Compensation: This position will be paid on a salaried basis with a pay range between $100,000 - $150,000 annually depending on prior experience. In addition to base salary, the position pays some of the highest commission tiers industry wide. This base pay is subject to all applicable statutory deductions and authorized withholdings as required by law. This base pay is also subject to any authorized deductions to contribute toward the employee’s portion of benefits premiums and/or 401(k) contributions.

Area of expertise (Skills):

  • Must be a seasoned business originator with 5+ years of experience with a proven sales record in selling new business in the contact center space.
  • Must be a subject matter expert in solutions for companies requiring multi-faceted solutions including omni-channel services, technology, and high-touch care services.
  • Must have working knowledge and experience in the fulfillment and logistics space including:
  • Solutions for rapid response to companies selling through social commerce including LinkedIn, Tik Tok shop and Facebook.
  • Experience with Salesforce and Microsoft 365 (Word, PowerPoint and Excel) are a must.
  • Understanding ZoomInfo, sales loft, and LinkedIn sales navigator is a plus.
  • Must be initiative-taking, have the internal drive to continue prospecting even when not getting traction immediately and have the capacity to know how to approach each customer and each functional area within target companies and industries.
  • Must be an exceptional communicator with a formidable team orientation and a skill for marketing integrated marketing solutions to help drive market share and profitability.
  • A thorough understanding of B2B sales (channels, field sales, and/or enterprise sales), demand generation and go-to-market strategies & methodologies for prospects.
  • Knowledge of trends and market developments.
  • Must have the ability to translate how our solutions can impact a client’s ROI.
  • The following are personal qualities that will characterize the successful applicant: Drive, Tenacity, Independence; Creativity; Resilience.
  • Bachelor’s degree in sales, entrepreneurship, business, or marketing a plus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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