Human Resources Assistant (12 Month Register)

Duties

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations Human Resources Shared Services
The following are the duties of this position at the full working level.

• The incumbent identifies and resolves routine complaints or problems; determines scope, nature, and
  interrelationships; and resolves problems using appropriate methods and techniques selected from many
  alternatives. Major duties include:
• Processes a range of actions, including those that have unusual conditions or issues requiring deviation from
  standard procedures to complete the action.
• Assists HR Specialists and others by performing structured segments of their work or participating on
  projects and studies.
• Performs detailed review of records and other documentation, prepares and presents summaries of
  information for further analysis and processing.
• Conducts interviews to identify and organize pertinent facts of a situation.
• Responds to inquiries concerning HR entitlements and services, processing procedures, alternatives, and
  requirements, and provides other information depending on the nature of the issue, organization serviced,
  status of the requestor and similar factors.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-7, then you may move from a GS-05 to a GS-7 in as little as two years.
Requirements
Conditions of Employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE:
GS-05: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-4) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of standard personnel related procedures and requirements to perform or explain a variety of clerical duties, provide support for staff assignments and operating policies, interpret and refer problems, and interpret and provide information to resolve personnel related issues. Knowledge of personnel related automated systems used to process personnel related actions, perform analysis, review products, and identify problems; knowledge of and skill in oral and written communication to exchange information effectively and to convey ideas and concepts in a clear, precise manner.
OR
You may substitute education for specialized experience as follows: A four (4) year course of study leading to a bachelor's degree at an accredited college or university in any field of study.
OR
You may qualify with at least one (1) year of combined education and experience as defined above.
GS-06: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-5) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of personnel rules, procedures, or operations to perform a wide variety of interrelated personnel clerical and technical work. Knowledge of skills used to complete or provide support for staff assignments, commitments, deadlines, operating policies, and priorities to coordinate, refer problems/issues, provide information, and resolve problems. Knowledge of personnel automated systems for processing personnel and payroll actions, analyzing records, reviewing products, identifying problems, and developing recommendations; knowledge of oral and written communication techniques to explain programs, clarify problems, and assist in preparing course material.
GS-07: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of human resources policies, rules, and procedures sufficient to provide advice and information, carry out assignments, and resolve issues. Extensive knowledge of personnel automated systems used to process a wide variety of personnel actions and payroll documents, perform research and analysis, review products, identify problems, and develop recommendations. Knowledge and skill in utilizing a computer with office applications to perform operations and prepare complex documents including spreadsheets, tables, graphs, etc., and knowledge of client and web-based software. Knowledge of oral and written communication techniques to provide advice and prepare report narratives and basic instructions, and to effectively communicate in explaining complex programs and in clarifying difficult problems.
For more information on qualifications please refer to .
Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information

• Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
• This is a non-bargaining unit position.
• Tour of Duty: Mon - Fri Start and stop times between 6:00 a.m. and 6:00 p.m.
• Alternative work schedule, staggered work hours or telework may be available.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
• Relocation expenses - No
• Obtain and use a government issued charge card for business-related travel.

Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill 16 vacancies in the locations listed as they become available for the next 12 months, contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 8/20/2024, 12/11/2024, 6/9/2025. This announcement may be amended to include additional cutoff dates within the 12-month period if needed, not later than 5 days prior to the additional cutoff date(s). Eligible applicants in the highest category who apply by the initial cutoff date will be considered first. If additional vacancies exist , applicants who applied after the initial cutoff date who place in the highest category will be considered next.
Selections from this announcement may be made no later than 9/8/2025.

• 
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Online Application - Questionnaire
2. Education - See Education Section above
3. Registration/License (if applicable) - active, current registration/license
4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 06/10/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/10/2025.
To preview the Application Questionnaire, please click the following link:

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
• To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 06/10/2025.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information
IRS Memphis External
Email
Address
HCO OHRO - Human Resources Shared Services
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.