Sr. Application Admin (JIRA-100% remote)

Optomi, in partnership with one of our consultancy clients, is seeking an experienced Sr. Application Admin - JIRA

This role is direct hire & fully remote!

Responsibilities:

• Maintain, support, troubleshoot, and upgrade Jira.
• Manage the administration, configuration, and support of Jira along with integrations with external applications (e.g., GitHub and Bamboo) and third-party applications from the Atlassian Marketplace.
• Identify, investigate, and resolve software, data, or system issues in collaboration with team members and users.
• Provide technical training, documentation, mentorship, and guidance to state personnel as needed.

Mandatory Technical Requirements:

• Experience upgrading multi-node data center instances (minimum version 9.x).
• Proficiency in updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.).
• Skilled in creating and modifying Bash scripts.
• Experience managing CRON table entries.
• Ability to create and update Groovy scripts.
• Familiarity with RHEL command line.
• Experience monitoring and troubleshooting clustered node issues, including collaboration with Atlassian support as required.
• Proficient in TSQL and creating/altering SQL Server database objects (e.g., stored procedures, views, tables, etc.).
• Experience with Jira project configuration, including custom workflow post-functions, custom listeners, custom events, and complex work item security schemes.
• Skilled in constructing JQL with advanced functions.

Desired Skills and Experience:

• Jira Administrator certification.
• Familiarity with setting up and using Jira APIs.
• Experience configuring integrations with external applications (e.g., GitHub and Bamboo) and third-party Atlassian Marketplace applications.
• Knowledge of AD/LDAP connection and configuration.
• Proficient in HTML and JavaScript.
• Experience with Structure.
• Knowledge of Zephyr Squad and/or Zephyr Scale.
• Basic understanding of load balancing and networking.