CG Smile is a premier cosmetic dental practice specializing in delivering exceptional patient care with cutting-edge technology. We pride ourselves on our commitment to excellence and creating a positive, professional environment. We are seeking a motivated and experienced Dental Office Manager to join our team and help drive the success of our practice.
Position Overview :
As the Dental Office Manager at CG Smile, you will play a pivotal role in managing the day-to-day operations of our practice, ensuring smooth and efficient workflow, and maintaining a high standard of patient care. This role offers a competitive compensation package, including the opportunity to earn commission based on practice performance.
Key Responsibilities :
• Oversee daily operations of the dental office, including scheduling, patient flow, and administrative tasks.
• Manage and support the dental team, ensuring staff efficiency and optimal performance.
• Lead patient relations, ensuring a welcoming and professional environment for all patients.
• Oversee billing, collections, and financial reporting to maximize revenue and profitability.
• Coordinate with dental providers and staff to ensure optimal treatment plans and patient satisfaction.
• Implement and maintain office policies, procedures, and systems.
• Monitor key performance indicators (KPIs) to track practice growth and identify opportunities for improvement.
• Drive marketing and promotional efforts, contributing to patient acquisition and retention strategies.
• Ensure compliance with all legal and regulatory requirements in the dental industry.
• Provide leadership in solving any operational or patient issues that arise.
Qualifications :
• Proven experience as a Dental Office Manager or in a similar administrative leadership role.
• Strong understanding of dental billing, insurance, and financial management.
• Excellent communication and organizational skills.
• Ability to manage and motivate a team effectively.
• Strong problem-solving skills and a customer-service mindset.
• Knowledge of dental practice management software.
• Proven ability to achieve or exceed revenue targets.
• Familiarity with marketing and patient acquisition strategies is a plus.
• 5-years of Dental Management Experience
What We Offer :
• Highly competitive compensation package with performance-based commission opportunities.
• A leadership role in a fast-growing, state-of-the-art dental practice.
• Opportunities for professional growth and advancement within the organization.
• A positive, collaborative, and professional work environment.