Veterinary Receptionist - Wilmington, NC

Who we are
Do you have a passion for caring for pets and those who love them? At A Country Veterinary Clinic, we are passionate about the care we provide our patients and clients. Our goal is to provide the finest quality care over our patients' lifetime and establish a permanent bond between our clients and our excellent staff of compassionate and qualified veterinary professionals.
When you join our family, you will help create healthier lives for countless pets and their families. By joining the veterinary reception team at A Country Vet, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you can work in a fast-paced environment, strive never to stop learning, and have a passion for vet medicine, A Country Vet may be the place for you!
Our Veterinary Receptionists are the face of our practice. This role is important to our community's reputation and in supporting our clients and patients by providing excellent customer service.
Daily responsibilities include:

• Managing multiple phone lines
• Booking appointments
• Greeting clients
• Processing payments
• Ensuring that the reception area is clean and comfortable for clients.

In addition, some other qualities are important to us. These qualities include:

• Ability to build rapport with clients, fellow team members and leadership
• Client education and communication skills that convey our recommendations to clients in an easily understandable and professional manner
• Knowing that great results are only achieved and accomplished through teamwork and mutual respect
• Maintaining a positive, supportive approach at all times
• Always learning and sharing that knowledge
• Patience and kindness, compassion and understanding, especially in challenging situations

This is a full-time position. Our goal is to attract talented veterinary professionals like you. In doing so, we have a flexible approach to compensation based on your skill level and potential, and some great benefits, including:
Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance
• Access to our Vetcor Techlife Facebook group, including thousands of veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

So what are you waiting for? Apply today!
Diversity, equity, inclusion, and belonging are core values at A Country Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.