Senior Provider Business Analyst

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Mass General Brigham Digital is in the midst of making large investments to modernize our technical stack and build out our future state data ecosystem. Standing up our master data services program is a key component in this body of work and given provider data is critical in many different aspects of data and analytics, it makes sense that this is the initial domain the Master Data Management (MDM) team is focused on with Employee, Researchers, Supplies, Vendors etc. as potential domains to follow. The Senior Analyst, MDM will be a key member on the MDM team and will work to develop and maintain the match strategies using data from various data sources including but not limited to our Credentialing and Human Resource systems.

Principal Duties and Responsibilities:

1. • Work with other scrum team members on ingestion of data into Profisee, a cloud based PAAS application hosted in our Azure Kubernetes environment
2. • Develop and maintain matching strategies and data quality rules
3. • Data Stewardship functions and administering the data stewardship model
4. • Gather business requirements and convert to technical requirements
5. • Collaborate with MDM Developers and Architects in support of the logical and physical model development
6. • Where possible, ensure development of attributes and MDM reference data is aligned with healthcare data best practices (FHIR, HL7, DaVinci, etc.)
7. • Management of MDM reference data and crosswalks in Profisee
8. • Develops and mentors other staff members; develops advanced expertise in tools and shares best practices
9. • Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
10. • Other duties and responsibilities as assigned

Qualifications

• Bachelor's degree in Analytics, Mathematics, Statistics or Computer Science preferred
• Expert in healthcare related business processes related to medical staff offices, provider onboarding, or ambulatory and hospital operations
• 5 years or more of experience in Master Data Management - Strategy, roadmap, systems analysis, and application design
• 2 or more years of experience with MDM tools (Profisee Master Data Management, MDStaff or similar MDM platforms), experience in Profisee MDM preferred.
• Data quality, data governance and metadata management understanding; Experience with Collibra and/or Informatica preferred

Skills, Abilities and Core Competencies

• Extensive knowledge of the system development life cycle, functions and systems and application program development alternatives.
• Roadmap and strategy development, business case development expertise
• Sense of urgency, accountability, and agile development mindset
• Excellent communication skills, analytical ability, strong judgment, and management skills with the ability to work effectively with stakeholders, MGB Digital management, technical peers, and MDM team members.
• Demonstrated ability to diagnose and solve problems in a multi-tasking environment.
• Ability to negotiate work products and deliverables of a project.
• Requires minimal supervision, delivering high quality work product independently

· No direct reports; may provide guidance to less seasoned and new staff

· Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position requires occasional local travel to MGB sites, vendors, and/or conferences

Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

Normal office working conditions. The noise level in the work environment is quiet to moderate.

While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision and depth perception.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.