Account Executive - Motor City Cruise

Company:  Detroit Pistons Basketball Company
Location: Auburn Hills
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Position Title:Account Executive - Motor City CruiseFunction:Revenue, Ticket SalesStatus (E/NE, FT/PT):Exempt, Full-TimeReports to:Director, Ticket SalesSummaryAre you looking to joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission!As an Account Executive, you will sell a comprehensive array of Motor City Cruise ticket-related products, with a strong emphasis on Season ticket and Partial ticket plans for all venues. Other products can include premium, courtside, group, hospitality, individual ticket packages. The ideal candidate must be an ambitious, experienced sales professional who leads by example, establishes solid business relationships, maintains a professional demeanor, and maximizes opportunities to increase revenue potential. We value individuals that will reflect our core values and have a passion for the community.Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it.What you'll be doing :Responsible for the sales of new Full, Partial and Group Outing ticket packages, to both the business and consumer sectors for all Motor City Cruise and non-basketball related eventsMaintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunitiesMeet and exceed established weekly, monthly and annual sales goalsImplement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead generation, referral gathering, data capture and personal database managementAchieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as well as in arena "face-to-face" meetings to create new business opportunitiesProvide a quality level of customer service to all ticket buyers, regardless of level of purchaseContinually craft and implement unique sales strategies, ideas and programs as a means of producing business opportunitiesContribute positively to the sales team culture by developing mutually beneficial working relationships with all team membersParticipate and contribute to daily or weekly sales team meetings and training sessionsInvolvement in at least one specified networking group, to assist in creating new sales opportunitiesWhat we're looking for:Four-year college degree and a minimum two years of successful sales experience in any industry. An established network of clients in the Detroit Metro area preferred, but not required.Proficient digital literacy including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.Must be available to work flexible hours including nights, weekends and holidaysWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, ve

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