ACCOUNT ADJUSTMENT MANAGER (PUBLIC SERVICE ADMINISTRATOR)

Company:  State of Illinois
Location: Springfield
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

​Agency: Department of Healthcare and Family ServicesJob Posting ID: CS42159BPIS: 10043Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/FinancialBilingual Option: NoneStart Date: 10/18/2024Closing Date/Time: 10/31/2024Salary: Anticipated starting salary $9,500 - $10,500 monthlyJob Type: SalariedCategory: Full TimeCounty: SangamonNumber of Vacancies: 1Plan/BU: None**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.Job Posting Details:The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated individual to join our Bureau of Statewide Field Account Reconciliation Operations in the role of Account Adjustment Manager. This position will serve as a full line supervisor in addition to assigning and reviewing work. The position will also, plan, develop, and implement procedures for processing of calculating financial obligations and support balances related to child support accounts.The ideal candidate will have excellent leadership, communication, organizational, and analytical skills to be successful in performing the duties of Account Adjustment Manager for the South Team.HFS values employees with different backgrounds, life experiences, and talents.Employees receive a robust benefit package including:Monday-Friday work scheduleFlexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)Health, Life, Vision, and Dental InsurancePension PlanPaid Parental LeaveDeferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)Employees earn (12) paid Sick Days annually.New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.Employees earn (3) paid Personal Days annually.(13-14) paid holidays annually (based on start date)If you are seeking a new opportunity, and this position appeals to you, please apply today!At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.Essential FunctionsSubject to management approval, serves as the Account Adjustment Manager in planning, directing, and evaluating accounting, account maintenance, and account service functions for the Account Adjustment-South TeamServes as a full line supervisorIdentifies system issues which impact manual account review and adjustmentsPlans, directs, and conducts monthly team meetings to discuss policy, procedures, personnel, operations, and other topicsReviews, analyzes, and implements current policies, procedures, federal regulations, and accounting methods and techniquesPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated aboveMinimum QualificationsRequires knowledge, skill, and mental development equivalent to completion of four (4) years of collegeRequires prior experience equivalent to three (3) years of progressively responsible administrative experience in the fields of fiscal management, accounting, budgeting, internal auditing, insurance, and/or financePreferred QualificationsTwo (2) years of professional experience working in the child support fieldTwo (2) years of professional experience applying state and federal child support laws and policiesTwo (2) years developing and managing a supportive program for a public or private organizationTwo (2) years professional experience analyzing administrative problems to develop an effective course of actionTwo (2) years of experience conducting professional team meetingsTwo (2) years of experience conducting performance evaluationsTwo (2) years of supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time offConditions of EmploymentThis position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax informationRequires ability to travel in the performance of duties, with overnight stays as appropriateRequires the ability to utilize and maintain state issued equipment such as a laptopThe conditions of employment listed here are incorporated and related to any of the job duties and listed in the job descriptionWork Hours: Monday - Friday 8:30a.m - 5:00p.m.Work Location: 607 E Adams St Springfield, IL 62701-1634Agency Contact: Group: Leadership & ManagementThe main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.ns2cloud.com

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