Schedule: Monday - Friday 9 am to 5 pm (Hybrid remote / in-person schedule)
The Organization
Founded in 1977, Vinfen is a not-for-profit organization dedicated to providing community-based behavioral health and disability services with a footprint in Eastern Massachusetts and Connecticut. Vinfen is the largest contractor of the Massachusetts Department of Mental Health and one of the largest contractors of the Massachusetts Department of Development Services. Vinfen has a workforce of over 3,000 and an annual operating budget of approximately $300M.
The Position
Vinfen is seeking a Chief Operations Officer (COO) to provide comprehensive leadership to the organization's program operations. Reporting to the President & CEO and a member of the executive team, the COO oversees the day-to-day operations of Vinfen programs, ensuring their alignment with the organization's mission, fulfillment of quality goals, successful delivery of strategic and financial objectives, and compliance with regulatory/contractual requirements.
Responsibilities:
- Partnering with the CEO and other members of the executive team, develop the organization's operational objectives and business priorities. Help construct and implement the organization's strategic plan, including new ventures, partnerships, and acquisitions.
- Leading Vinfen's service portfolio, the COO is accountable for the comprehensive financial, quality, and compliance performance of Vinfen programs.
- Develop and implement Vinfen's growth strategy, including successfully identifying opportunities, and contracting for and launching new programs at a pace required by the organization's strategic plan. Work with Finance, Real Estate, HR, Quality, and IT functions to effectuate such growth and development.
- Develop and execute strategies to improve the model of care for Vinfen programs, including staffing models, clinical and operational workflows, and performance parameters. Working with the Chief Medical Officer, Compliance Officer, and other leadership colleagues, the COO ensures that Vinfen programs optimize available resources and deliver services in credible and person-centered manners.
- Oversee daily operations, ensuring efficiency and high-quality service delivery across all programs. Implement best practices and continuous improvement processes to enhance operational effectiveness.
- Build and grow strong relationships with key stakeholders, including clients, partners, and regulatory agencies. Represent the organization at public events, meetings, and conferences. Collaborate with community organizations and partners to enhance service delivery and impact.
- Overseeing 80% of Vinfen's workforce, the COO leads, monitors, and develops a high-performing team, and fosters a positive, inclusive, and collaborative organizational culture. The COO ensures robust internal communication throughout the operations organization.
Reporting to the COO will be division leaders overseeing Vinfen programs. The COO is a regular attendee of the Board meetings and Committee meetings.
Why Vinfen?
We are committed to you! We offer great training, great benefits, career growth and job security!
- Medical, Dental and Vision Insurance for employees working 30 hours or more
- 15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
- Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
- Professional Development programs including year-round online training courses and opportunities to earn CEUs
- Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
- Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
- Voluntary Term, Whole Life, Accident and Critical Care Insurance
- Flexible Spending Reimbursement Accounts (Health and Dependent care) $500
- - $1,000+ Employee Referral Bonuses with no annual cap!
- Other generous benefits including discounted memberships, access to wellness programs and more!
About Us
Founded in 1977, for over 40 years Vinfen has been a leading nonprofit human services organization that "transforms lives" by building the capacity of individuals, families, organizations and communities to learn, thrive and achieve their goals. Vinfen supports thousands of adolescents and adults with psychiatric, developmental and behavioral disabilities at more than 200 sites with over 3,000 employees in eastern Massachusetts and Connecticut.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Requirements:- A mission-driven individual with significant professional experience either within or closely interfacing with public or not-for-profit organizations.
- Bachelor's degree in business administration, public administration, social work, or a related field (Master's degree preferred).
- Minimum of 10 years of progressive leadership experience in a human services organization, a healthcare organization, or a related field.
- Proven track record of successful operational management and strategic planning.
- Strong financial acumen and experience managing budgets and financial performance.
- Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
- Strong problem-solving skills and the ability to make data-driven decisions.
- Experience in program development, implementation, and evaluation.
- Leadership capabilities over large, multi-functional teams in disparate locations.
- A strong team player who is effective in working collaboratively with colleagues and stakeholders across a wide array of responsibilities and disciplines.