Director, Senior Account Executive 2023-1315

Position Title: Director, Senior Account Executive 2023-1315

Location: Bethesda, Maryland, United States

Department Name: Client Services

Job Type: Full Time

Description: Do you have experience as an Account Manager for federal government contracts and thrive leading a collaborative dynamic multi-disciplinary project team of subject matter experts working to achieve the best program outcomes? Would you like a career that gives you opportunities to ensure success of Managed Care Advisor's (MCA)/ Sedgwick Government Solution's (SGS) high profile account(s)? As a Director, Senior Account Executive, you will lead a client services team and manage the approach to providing services and achieving program outcomes meeting the needs of a high-profile client. You will lead the client team in building and nurturing a loyal, long-lasting relationship with MCA's high-value customers.

Responsibilities

• Facilitate and coordinate all client contract activities to ensure client contract and objectives are met.
• Attend all weekly, monthly and semi-annual client and internal meetings.
• Develop and maintain strategic long-term trusting relations with clients to accomplish growth and long-term company objectives.
• Oversee and support the work of the account teams (Account Managers and Client Services Coordinator) working with Sedgwick Government Solutions to retain clients and expand service offerings.
• Ensure satisfaction and success of Sedgwick Government Solutions' clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
• Assist with timely resolution of client issues, escalate as needed, and apply solutions across all key clients, as appropriate.
• Develop a complete understanding of the needs of high profile accounts and lead the team to consistently apply best practices.
• Work with clinical management, Sedgwick Government Solutions/ MCA Managers, and team members from other business units to ensure the successful delivery of the highest quality of services according to customer needs and objectives.
• Communicate the client's goals and represent the client's interests to the Sedgwick Government Solutions/ MCA project team.

Qualifications

• BA/BS degree in Business, Health Administration, or related field.
• Relevant Advanced Degree, preferred.
• 10 years of account/project management or other relevant experience, including 5 years' experience in an account management role for a government contract.
• 8 years' relevant healthcare/health plan operations experience.
• 5 years' experience supervising an account team.
• Experience in delivering client-focused solutions based on customer needs.
• Certification in Project Management (PMP) preferred.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Superior communication skills (interpersonal, written, and verbal).
• Ability to obtain and maintain a security clearance, including preliminary credit and background check.
• United States Citizenship.

For a career path that is both challenging and rewarding, join Sedgwick Government Solution's talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets - their employees, and their customers. At Sedgwick Government Solutions, caring counts. Join our team of creative and caring people and help us make a difference in the lives of others.

In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, Sedgwick Government Solutions offers participation and vesting in a 401(k) plan with a company match. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity, and initiative, consider a career with Sedgwick Government Solutions.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick

Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to client's specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line.

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