Host

Company:  Crane Club
Location: New York
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Acclaimed industry veterans Chef Melissa Rodriguez, Jeff Katz and Tao Group Hospitality join forces to introduce a new restaurant in West Chelsea. Opening November 2024!

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • TAO Savings Marketplace
  • Time off and much more!

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

▪ Anticipates and accommodates the needs of the guest.
▪ Maintains the general cleanliness and orderliness of the entrance area.
▪ Complies with Department of Health and company sanitation standards.
▪ Actively takes and processes reservations for guests.
▪ Assists with incoming calls and answering questions from guests.
▪ Responsible for checking guests’ coats and other belongings (where applicable).
▪ Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
                o Ensures that all appropriate menus are printed and ready for service.
                o Responsible for making sure all menu books are organized with current menus.
                o Collects menus throughout the venue during shift.
                o Performs opening side-work as prescribed.
                o Performs closing side-work as prescribed.
▪ Reports all breakage, and damage of equipment or furniture immediately to management.
▪ Attends and participates in daily pre-service meetings.
▪ Participates in any training sessions or departmental meetings.
▪ Learn by listening, observing other team members, and sharing knowledge while leading by example.
▪ Portrays a positive and professional attitude.
▪ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
▪ Works as part of a team and provides help and support to all fellow team members.
▪ Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

▪ Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:

▪ Previous hospitality experience.
▪ Previous host person experience.
▪ Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

▪ Ability to write and verbally communicate
▪ Must have good positive energy throughout the day
▪ Must be able to print legibly for team members, management, and guests to read
▪ Must be able to kneel, bend, sit, and stand for extended periods of time
▪ Must be able to move quickly
▪ Must be able to push and lift up to 50 lbs.
▪ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
▪ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
▪ Exposure to cleaning materials
▪ Exposure to hot kitchen elements or cleaning materials.
▪ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
▪ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
▪ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
▪ Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
▪ Ability to maintain confidentiality
▪ Ability to handle a fast-paced, busy, and somewhat stressful environment

More detail about Crane Club part of Tao Group Hospitality, please visit
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