Knowledge Management Analyst - Healthcare Focus

Knowledge Management Analyst - Healthcare Focus
Chicago, IL - onsite 3 days/week in the loop (WFH 2 days/week)
Summary
This KM Analyst role sits on a the Healthcare Practice team of a large professional services firm, focused on optimizing Knowledge Management for a team of various professionals, namely attorneys, to be able to access key research materials, standardized forms, model documents, matter profiles and data from other sources.
You'll be working with data provided from various U.S. health agencies such as Department of Health and Human Services Office of Inspector General, Centers for Medicare and Medicaid Services, Office for Civil Rights, Food and Drug Administration, Department of Veterans Affairs, Health Resources and Services Administration.
The goal of this role is to increase operational efficiency for attorneys to be able to search and access key data quickly, from existing systems.
You'll be working on a small team, within a large firm, and have a lot of autonomy to drive projects yourself. We are also currently exploring AI use cases, so you'll have an opportunity to get experience with AI from a KM standpoint as well.
What you'll be doing
Strategy and Analysis

• Work closely with the Healthcare KM Partner, KM Manager and Healthcare Practice Leadership to analyze and create strategic initiatives to establish goals and objectives for optimal results.
• Develop, define and implement procedures to meet those needs and establish a method for consistent review of the strategy.
• Communicate regularly with the KM Manager and KM Lawyers at the firm to share best practices.

Organization and Dissemination of Knowledge

• Work with the Healthcare Practice KM Partner and members of the Healthcare Practice group to evaluate the practice's current KM-related efforts, working to improve the ability to capture and share information and research between Healthcare Practice group lawyers, and to identify and prioritize new projects that will contribute to the efficiency of the practice.
• Work with Healthcare Practice group lawyers to generate knowledge content and facilitate the sharing of knowledge and information in general.
• Facilitate the Healthcare Practice group's efforts to maintain a searchable knowledge repository (e.g., practice collaboration sites) with key state and federal laws, regulations, sub-regulatory guidance (including current and historic versions), healthcare enforcement settlement materials, False Claims Act (FCA) opinions, as well as exemplar forms, precedent, memos, research, business development materials and other helpful content and work product for the practice such as industry updates and client alerts.
• Maintain procedures for generating, maintaining, updating, accessing and disseminating information (including the Healthcare Practice group's forms and precedent) and other materials.
• Using Foundation, the firm's experience management platform, create and maintain matter profiles for current and historic matters.

Management of Legal Processes

• Collaborate with the KM Manager to develop workflow improvements for common legal processes.
• In conjunction with Marketing and the KM Manager, assist in business development efforts for the Healthcare Practice group, including compiling, organizing, and making available client pitch materials, identifying relevant issues and developments for clients, and preparing contributions to client-facing publications (e.g., bulletins, newsletters, etc.), soliciting matter outcome information, cross-selling databases, and populating client pitches.
• Work with the KM Manager to constantly communicate with the lawyers to establish legal project management processes to track information at all stages of a matter and conduct post-matter reviews of lessons learned in order to update knowledge content and to obtain information in determining what knowledge resources are most relevant

Identification of Current Developments and Trends

• Monitor, inform, and update the Healthcare Practice group with regard to important legal and industry developments and trends through maintaining internal trackers related to developments, enforcement, legislation, litigation and/or rulemaking.

• Identify legal or business trends and suggest innovative methods to deliver services to clients more effectively
• Draft and collect external thought leadership materials and presentations, including training materials, memos, alerts, practice notes, industry updates, and reports from attendance at conferences.

Lawyer Training and Technology Evaluation

• Assist the KM Manager in developing and presenting training for the Healthcare Practice group on the firm's various KM technology platforms including, but not limited to practice specific collaboration sites, and tailoring the training to highlight aspects of the technology most relevant for the groups in light of their unique needs. Provide in-depth training to new and junior Healthcare Practice group lawyers on healthcare-specific KM resources.
• Coordinate with the professional development team, KM Manager and the KM department to develop, organize and deliver new trainings, as needed.
• Work with the Healthcare Practice group lawyers, KM Manager, and KM department to evaluate, test and deploy innovative technology to reduce manual data collection, automate document creation, assist with legal research, and to otherwise support the practice.
• Other duties as required by the practice.

Skills we're seeking

• Bachelor's Degree
• 4+ years of professional experience in the domain of Knowledge Management or related healthcare experience
• Candidates must have at least some experience working with healthcare data

Nice to haves

• Familiarity with relevant federal agencies, including, the Department of Health and Human Services Office of Inspector General, Centers for Medicare and Medicaid Services, Office for Civil Rights, Food and Drug Administration, Department of Veterans Affairs, Health Resources and Services Administration.
• Familiarity with key healthcare laws and regulations, including, but not limited to the federal Anti-Kickback Statute, the federal False Claims Act, the federal Physician Payment Sunshine Act, the Health Insurance Portability and Accountability Act, government price reporting metrics (for Medicaid, Medicare, Department of Veterans Affairs Programs, and 340B), and state analogues
• Prior experience using Foundation, Lexis or Westlaw, PACER, CCH, and other similar legal databases and resources