Solutions Architect

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

Our Advanced Solutions Engineers at Verizon are passionate about cutting-edge technology and driven to help businesses thrive. In this role, you'll be the vital link between our solutions and customer success. You'll leverage your technical prowess and sales acumen to champion Verizon's revolutionary products and solutions, empowering businesses to achieve more.

Your mission will be to guide customers through seamless onboarding and implementation of key products like One Talk, Mobile Device Management, and a range of network solutions, ensuring flawless integration into their existing workflows. You'll become a trusted advisor, proactively identifying and recommending additional Verizon products that align with their evolving needs, driving growth for both the customer and Verizon.

Internally, you'll streamline processes by resolving customer issues and developing scalable solutions for our business customers. Your expertise will extend to post-sales support, ensuring smooth technical migrations and exceeding customer expectations. Ready to make a real impact? Contribute to the development, design, and implementation of groundbreaking product solutions that address emerging market demands. Join Verizon and be at the forefront of technological advancement!

In this role you will:

1. Guide customers through seamless onboarding and implementation of key products like One Talk, Mobile Device Management, and a range of network solutions.
2. Provide expert provisioning and testing support, ensuring our solutions are flawlessly integrated into customer workflows.
3. Establish yourself as a go-to resource, proactively identifying and recommending additional Verizon products that align with evolving customer needs, driving business growth.
4. Streamline internal processes by effectively addressing and resolving customer issues, developing scalable solutions for sales representatives.
5. Provide comprehensive post-sales support, ensuring smooth technical migrations and maximizing customer satisfaction.
6. Contribute to the development, design, and implementation of innovative, out-of-the-box product solutions that address emerging market demands.

Where you'll be working:

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we're looking for...

You're not only a wireless and networking technology professional, but you enjoy selling solutions and solving technical challenges. You have an eye for detail, but never let the big picture pass you by. People know you for your ability to see new opportunities for clients and build high value solutions that improve the way they do business. You take a keen interest in the competitive landscape and the latest trends and you seek to learn about new technologies and the possibilities they create.

You'll need to have:

1. Four or more years of work experience.
2. Three or more years of relevant work experience.
3. Three or more years of experience as a network or mobile solutions architect combined with three or more years as a technology driven, customer facing sales role.
4. Three or more years of experience designing and implementing mobile networks for enterprise customers.

Even better if you have one or more of the following:

1. Bachelor's degree in IT, Information Systems or Engineering.
2. One or more years of experience in Architecture designs and implementation.
3. Experience with wireless services (data and voice) cloud, led services IT, security, or mobility solutions.
4. Certifications: CompTIA Network+, Wireless recognized certifications, Security+, Cloud Provider.
5. OEM certifications.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours: 40

Equal Employment Opportunity:

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.