Data Scientist, Professional Services

Are you excited to help the Intelligence Community leverage massive amounts of data in developing Machine Learning (ML) and Deep Learning (DL) models and adopting Artificial Intelligence (AI)? Eager to learn from many different enterprise use cases of AWS ML and DL? Thrilled to be a key part of Amazon, which has been investing in Machine Learning for decades, pioneering and shaping the world’s AI technology?

At Amazon Web Services (AWS), we are helping the federal government build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our AWS customers to address their business needs using AI.

AWS Professional Services is a unique consulting team. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with AI, including building ML or DL models, we’d love to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers.

In this role, you will be able to dive deep into data, discovering root causes, and designing long-term solutions. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of AI.

Key job responsibilities

1. Understand the customer’s business need and guide them to a solution using our AWS AI Services, AWS AI Platforms, AWS AI Frameworks, and AWS AI EC2 Instances.
2. Assist customers by delivering a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization.
3. Use Deep Learning frameworks like MXNet, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help our customers build DL models.
4. Use SparkML and Amazon Machine Learning (AML) to help our customers build ML models.
5. Work with our Professional Services Big Data consultants to analyze, extract, normalize, and label relevant data.
6. Work with our Professional Services DevOps consultants to help our customers operationalize models after they are built.
7. Assist customers with identifying model drift and retraining models.
8. Research and implement novel ML and DL approaches, including using FPGA.

Minimum Requirements

1. 5 years experience in providing IT services.
2. 3+ years of experience in machine learning, proficient in machine learning algorithms, model training, and deployment.
3. Excellent oral communication skills, able to present fluently to customers in both Chinese and English.
4. Holding AWS or other cloud certifications.
5. Proven ability to lead AI-related technical work and collaborate effectively with other data scientists in a team environment.
6. Experience in supporting pre-sales activities by presenting compelling AI/ML use cases and successful implementation stories to potential customers.
7. Demonstrated experience working in a larger, diverse group with overseas team members, exhibiting strong cross-cultural communication and collaboration skills.
8. Published technical papers or articles in reputable journals or conferences, showcasing subject matter expertise and thought leadership in AI/ML domains.

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.