Infosys is seeking a Sterling Integrator Consultant .
As a Sterling Integrator Consultant, you will be supporting daily Operations/development activities. You will be responsible to ensure and keep track of the day-to-day operations and their status and help in closure. You will be working with internal and external trading partners for resolution of issues along with coordinating with the Offshore team to ensure smooth handoff of shifts. You will be working with the team to improve processes, and problem management along with coordinating with various teams, working on Development/Migration/upgrade activities and evaluating the solution options and making recommendations.
Required Qualifications:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Relevant Information Technology experience.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area. This position may require travel and/or relocation.
Preferred Qualifications:
- At least 3 year experience of Sterling File Gateway, Secure Proxy, products is the core requirement for this role.
- At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business processes.
- Experience setting up the following in a B2B environment: Partner Profiles AS2, sFTP, FTPs, FTP, HTTP, HTTPs, SOAP, PGP.
- Troubleshooting and resolving EDI Functional and Technical issues, excellent skills in developing new maps and BP’s.
- Ability to work in a team in a diverse/multiple stakeholder environment.
- Good analytical skills & communication skills.
- Experience and desire to work in a Global delivery environment.
- Experience in B2B production support, working on tools/accelerators which help to reduce incidents.
- Connecting with suppliers, external customers, and internal business units.
- Initial contact for any issues from our Customers/Suppliers technical groups.
- Troubleshoot and resolve transaction processing issues.
- Escalation point to resolve issues from suppliers, external customers, and internal customers.
- Establishing and maintaining liaison relationships with business partners and IT organization in order to provide effective technical solutions.
- Investigates problems and develops recommendations for resolution.
- Identifies the need for technical assistance to help in problem resolution.
- Keeps customers informed of problems, issues, and resolutions.
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to communicate by telephone, email, or face to face.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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