Small Business Credit Analyst II

TITLE: SMALL BUSINESS CREDIT ANALYST II STATUS: EXEMPT REPORTS TO: MGR - BUSINESS SERVICES ORIGINATION OPERATIONS DEPARTMENT: BUSINESS SERVICES OPERATIONS JOB CODE: 11688

PAY RANGE: $81,400.00 - $95,000.00 ANNUALLY

GENERAL DESCRIPTION:

Small Business Credit Analyst II is responsible for reviewing, analyzing and evaluating complex small business credit applications through the digital channel, and based on their judgment, approve, modify or deny consistent with credit union guidelines. Small Business Credit Analyst II must clearly document and communicate the reasoning for their decision. Maintain and strengthen relationships with internal business partners. A Credit Analyst II will mentor junior analysts and be prepared to assist in more complex credit decisions or approve transactions outside of other’s lending authority. Maintain a thorough understanding of the credit union’s underwriting standards, risk philosophy, credit culture and market conditions. Exhibits good leadership ability.

TASKS, DUTIES, FUNCTIONS:

• Review, analyze, and evaluate small business credit applications based on established credit union policies and apply knowledge of underwriting procedures with loan authority to approve, counter, or deny credit applications by:
• Evaluating and ensuring that the transaction is accurate, complete and compliant.
• Reviewing required documentation for accuracy and truthfulness.
• Applying fraud detection and prevention techniques.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance.
• Responsible for managing communication with member during application review and decisioning process.
• Effectively address and resolve all complaints or issues raised by members, internal staff and business partners.
• Gather information, perform analysis, and prepare reports as directed by management.
• Audit and verify Membership applications in ECM (Enterprise Content Management).
• Assist with training originators regarding lending policies, processes, or procedures, administering lending promotional campaigns.
• Make recommendations and assist with updating product, policy and procedure materials pertaining to small business lending.
• Assist in the preparation of training and/or lending presentations.
• Train personnel on lending policies and procedures. Provide work direction, feedback and training to less experienced staff. Mentor others in credit decision making and department procedures and policies.
• Perform upgrade validations pertaining to lending systems. Understand the use of the automated loan origination system and recommend efficiency improvements.
• May act as a team lead and provide performance feedback to less senior small business credit analysts.
• Perform other Lending duties as assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

• Effective oral and written communication skills required to interact with staff, and members to perform constructive follow up on member loan requests, inquiries, and concerns.
• Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
• Ability to work required hours which may include weekend shifts and work hours after 6:00 p.m.
• Some travel may be required.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

• INTERNAL: Management group and all levels of staff.
• EXTERNAL: Members

QUALIFICATIONS:

• EDUCATION: Successful completion of High School curriculum is required. Associates degree is required; additional work experience may be considered in lieu of degree.
• EXPERIENCE: 5+ years in small business lending, in a judgmental lending environment where LOS is used as a guide to make decisions.
• KNOWLEDGE/SKILLS:
• Strong analytical, organizational skills and attention to detail. Ability to calculate figures and amounts.
• Ability to use logical reasoning when interpreting facts and make objective observations, examinations, evaluations and recommendations.
• Remain knowledgeable on key trends in the financial services industry that impact loan quality and underwriting.
• Solid interpersonal, oral and written communication skills to build and maintain professional relationships with originator and members.
• Good leadership abilities.
• Extensive knowledge of small business loan underwriting, credit analysis and reporting.
• Possess a high degree of integrity to use judgment to make appropriate and fair lending decisions on behalf of the credit union.
• Comprehensive understanding of both branch and indirect credit union lending policies.
• Ability to sell and promote product lines, and back up lending decisions in a way that enhance originator relationships.
• Time and queue management skills to effectively prioritize multiple objectives.
• Intricate understanding of regional lending market conditions and collateral values.
• Understand the use of the automated loan origination system. Operate on standard Microsoft programs and other computer operations.
• Stay up to date on changes within the department, organization, industry and current market conditions.
• Must work well in a fast paced and flexible production oriented department.
• Analytical skills to include reviewing and understanding complex paystub and personal and corporate tax return documents.
• Must be able to pass small business credit training course and demonstrate judgmental underwriting related to credit analysis and Golden 1’s credit risk appetite.

PHYSICAL REQUIREMENTS:

• Prolonged sitting throughout the workday with occasional mobility required.
• Corrected vision within the normal range.
• Hearing within normal range. A device to enhance hearing will be provided if needed.
• Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
• Must be flexible with scheduling, including evenings, weekends, and holidays.

THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.