Primary Skills: Qualitative Research-Expert, Quantitative Analysis-Intermediate, User Insights-Expert, Cross-functional Collaboration-Expert, Time Management-ExpertContract Type: W2 OnlyDuration: 2+ Months with Possible ExtensionLocation: San Jose, CA(#LI-Hybrid 3 Days a Week)Pay Range: $60 - $65 per hour on W2#LPJob Summary:This role is pivotal in designing and conducting comprehensive primary research to enhance the end-to-end user experience for client's customers, partnering with various teams to transform insights into actionable outcomes, and working alongside research colleagues to boost the overall customer journey. The successful candidate will execute research across all product development stages, from ideation to launch, utilizing a diverse set of qualitative (and desirable quantitative) methods. They will also ensure user needs are at the forefront, integrating and engaging cross-functional teams in the research process to achieve aligned and impactful results.Key Responsibilities:Design and conduct primary UX research using a wide range of methods to gather actionable insights.Collaborate with cross-functional teams to translate user insights into product enhancements.Partner with other research teams to improve the overall customer experience.Drive alignment and integration of user needs in the product development process through effective communication and collaboration.Manage research projects efficiently, ensuring timely and high-quality outputs.Must-Have Skills:Proficient in a variety of qualitative research methods.Strong ability to collaborate with cross-functional teams.Excellent communication, writing, and time management skills.Industry Experience:Experience in tech or e-commerce preferred, given the focus on improving the customer journey.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!