Senior Manager HR Connect - Performance Advisors

Overview

The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect is one of the four pillars within the People Experience team, whose primary focus is to empower employee success.

The HRC Senior Manager will oversee our Performance Advisors within the HR Connect team. HRC Performance Advisors are responsible for ensuring consistency and fairness in Intuit’s performance management practices. They provide coaching and guidance to managers for performance, conduct, and attendance related cases end-to-end across multiple geographies.

Within HR Connect, the Senior Manager will hold a key leadership role. This role will collaborate with the HRC Director to drive continuous improvement in how we build manager capability and accountability for addressing situations where employees are not meeting expectations. The ideal candidate will demonstrate exceptional leadership skills, with a proven track record of success in a dynamic, rapidly expanding, and adaptable environment.

What you'll bring

1. 8+ years Employee Relations or Performance Management experience including a minimum of 3-5 years leadership experience within HR.
2. Exceptional project management skills and experience setting a compelling vision, strategy, and execution plan.
3. Strong analytical skills with the ability to resolve a wide variety of complex issues.
4. Self-directed, motivated, dependable, detail-oriented, and a strong team player with a bias for action.
5. Ability to build human connections easily and deep emotional intelligence and objective empathy.
6. People Champion: Designs, develops, and implements changes that improve how we deliver our P&P customer benefits.
7. Business Accelerator: Implements changes that accelerate Intuit’s strategy. Remains agile and resilient to external factors and trends that affect our people, workplace, and customers.
8. Data Driven: Analyzes data and generates actionable insights that inform next steps and influence decisions.
9. Change Leader: Identifies the right stakeholders, keeps them informed of status, and holds them accountable. Provides recommendations to remove risks.

How you will lead

1. You will translate business strategy into people priorities and initiatives that drive organizational effectiveness.
2. Ensure all performance-related matters are handled in a fair, equitable, and timely manner across the team.
3. Co-create training and support for managers on how to effectively manage employee performance at scale.
4. Cultivate strategic partnerships with HRC, PXT leadership, HRBP’s COEs, and other key stakeholders to share knowledge and trends, maintain effective communication, evolve or build solutions for scale, and deliver exceptional employee and manager experiences.
5. You will analyze and interpret key employee data to draw insights and present recommendations that influence decision-making.
6. Collaborate with PXT partners, legal counsel, and senior leadership as necessary to resolve complex or sensitive performance matters.
7. Recommend new approaches and strategies to support continuous improvement in efficiency and operational best practices that include the use of automation and digital solutions.
8. Build, scale, and maintain operational excellence in case management practices including governance for playbooks, protocols, requirements for case documentation, and accurate, efficient reporting.
9. Provide leadership, coaching, and mentorship to a high-performing team of Performance Advisors.
10. Contribute to programs, projects, and broader People & Places priorities and/or PXT initiatives.
11. Participate in the establishment and/or refinement of HR policies, practices, and stay updated on employment laws, regulations, and industry trends related to performance management.