DescriptionSummaryEnsure the well-being of patients and provide a positive, supportive and structured environment.Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.Document timely, accurate and appropriate clinical information in patient's medical record.Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.Engage patients in activities and interactions designed to encourage achievement of treatment goals.Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.May provide transportation for patient or coordinate transportation with appropriate staff member.ESSENTIAL FUNCTIONS:Ensuring patient safety is our highest priority and providing excellent customer service.Ensure the well-being of patients and provide a positive, supportive and structured environment.Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.Document timely, accurate and appropriate clinical information in patient's medical record.Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.Engage patients in activities and interactions designed to encourage achievement of treatment goals.Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.May provide transportation for patient or coordinate transportation with appropriate staff member.Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.OTHER FUNCTIONS:Perform other functions and tasks as assigned.EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:High school diploma or equivalent required.Six months or more experience working with the specific population of the facility preferred.LICENSES/DESIGNATIONS/CERTIFICATIONS:CPR (training available upon hire and offered by facility).First aid may be required based on state or facility requirementsQualificationsSkillsRequiredCustomer Focus: AdvancedProblem Solving: IntermediateSafety Minded: IntermediateCommunication: IntermediateBehaviorsRequiredTeam Player: Works well as a member of a groupEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsRequiredWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of workAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEducationRequiredHigh School/GED or better in Human ServicesLicenses & CertificationsRequiredDrivers LicenseExperiencePreferred1 year: Working in a rehab facilityEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)