Lead Server

Company:  Kimpton Hotels & Restaurants
Location: Seattle
Closing Date: 04/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Lead Server - $22.50/HR

Tulio

Kimpton Hotels

Downtown Seattle

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

What You'll Do

Work in collaboration with restaurant management in crafting an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires an employee staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

  • Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production.
  • Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests.
  • Monitor the cleanliness of the restaurant internally and externally.
  • Coordinate kitchen cleanliness with Chef.
  • Coordinate service area maintenance when necessary.

What You Bring

  • 1 year of experience in a similar role is preferred.
  • Passion for crafting and personalizing guest experiences.
  • Highly motivated and flexible, with the ability to take initiative.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system.
  • Excellent communication and presentation skills.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

The hourly pay range for this role is $22.50. This range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We Offer a Comprehensive Package of Benefits Including:

  • Affordable medical/dental/vision plans for employee & family (Blue Shield/ Cigna/ Aetna/ Kaiser)
  • Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance
  • Short & Long Term Disability Insurance
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Pet Insurance
  • Group Auto & Home Insurance
  • Adoption Assistance
  • Matched contributions 401k up to 4%
  • 1 hour of sick & safe time for every 30 hours worked
  • Up to 10 Vacation days after 6 months
  • Double-time pay during Holidays up to 8 hours + 1 Floating Holiday after 90 days
  • Employee rate hotel + restaurant discounts in all of Kimpton + IHG
  • Work perks website discounts
  • Backup childcare
  • Cell phone discounts (AT&T/Verizon)
  • Tuition reimbursement ($1,000/year)
  • Free Online Mental Health Therapy

Be Yourself. Lead Yourself. Make it Count.

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