Group Sales Manager

Vintners Resort, 4350 Barnes Road, Santa Rosa, California, United States of America Req #298

Vintners Resort is an intimate, 78-room luxury resort and spa located in the heart of Sonoma County Wine Country. Nestled on 92 breathtaking acres of lush vineyards, Vintners Resort is more than just a destination—it's an experience. Our world-class resort and hotel blend exceptional hospitality with the art of fine dining to create unforgettable moments for our guests. If you have a passion for delivering outstanding service and crafting memorable experiences amidst the beauty of wine country, we invite you to be a part of our dedicated team.

Are you passionate about creating exceptional guest experiences? We're seeking an enthusiastic and friendly Group Sales Manager to join our luxury hotel team! If you excel in customer service, pay attention to detail, and thrive in a dynamic environment, we want to hear from you!

Compensation Range: Target rate $85,000/year based on background and experience. EOE.

Position Summary: The primary responsibility of this position is to generate revenue through sales and maintenance of client relationships and events. Generate new business and maintain contact with present accounts. Solicit, develop and maintain business in a profitable manner ensuring budgeted financial results are achieved and or exceeded. Maintain high standards in customer satisfaction, following the Vision and Mission statement of Vintners Resort.

• Responsible for executing all business development processes to achieve lead generation.
• Accountable for proactively soliciting potential new accounts or lead opportunities by leveraging business intelligence using internal and external resources.
• Possess key knowledge of the overall market, competitor’s strengths and weaknesses, economic trends, supply and demand.
• Build and maintain rapport with customers throughout the sales process, effectively present hotel benefits and features based on customer needs.
• Implement and manage Sales Account Management system.
• Identify feeder markets for all segments of the business with integrated action plans.
• Persuasive communicator who takes ownership and delivers results.
• Strong administrative and management acumen.
• Maintain superior communication skills with the ability to effectively communicate at all levels.
• Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries.
• Anticipate and respond to all customer needs within a timely manner.
• Meet sales and catering booking goals to achieve budget and crossover.
• Develop and implement sales activities within market segment to achieve budgeted goal.
• Present proposals to achieve maximum profit while satisfying client needs.
• Follow-up on assigned sales leads in a timely manner.
• Participate in business review meetings, special events, sales blitzes, and sales meetings.
• Familiar with operations and standard of the Hotel’s relevant computer systems for Delphi and Opera.
• Maintain good relations with counterparts at competing hotels.
• Complete all assigned paperwork within a timely manner, plan and prepare appointments for sales trips and follow-up in a timely manner.

Qualifications:

• 2 or more years Group Sales experience.
• Dynamic and entrepreneurial – be able to lead a team to success by leading by example.
• Strong business acumen, ability to understand and apply yield and revenue techniques.
• Strong leadership skills; a natural motivator.
• Strong Communication Skills (written, verbal and formal presentation style).
• Speaks English Fluently.
• Interpersonal Communication Skills.
• Problem Solving Skills.
• Visionary Leadership Skills.
• Results-oriented.
• Professionalism.
• Written and Oral Communication.
• Teamwork.
• Change Management.

Benefits: Complete benefits package and generous company discounts.

• 401(k).
• Cell phone reimbursement.
• Medical, Dental and Vision Health insurance.
• Vacation, Holiday and Sick Paid time off.

Schedule: Position will work onsite regularly and schedule may vary depending on business priorities. EOE.