Director of Benefits & Risk

PURPOSE OF POSITION: As the Benefits Director, your main responsibilities will include establishing the organization’s employee benefits plans, determining and recommending benefits budgets, reviewing offers from different benefits providers, and ensuring that all benefits plans are compliant with state and federal laws and industry regulations.

POSITION RESPONSIBILITIES AND DUTIES

BENEFIT MANAGEMENT:

• Oversees the proper processing of all payroll terminations, benefit cancellations, and COBRA notifications.
• Manage the company’s 401(k) plan including coordination of 401(k) investment committee meetings, evaluating and recommending company match policies and overseeing vendors who manage our plan.
• Effectively plan and direct the implementation and administration of all benefit plans including annual open enrollment.
• Ensure all benefit plans are administered within HRIS systems to conform to company policy and procedures, plan documents, vendor contracts, and regulatory requirements.
• Participate in the review and delivery of benefits communication materials and educational programs as needed. Recommend and oversee benefits-related system enhancements.
• Evaluate, design and test new reports programmed by HRIS for the Benefits department.
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Provides necessary reports for allocation/billing charges.
• Responsible for all ACA reporting and keeps abreast of regulatory changes affecting benefit plans and ensures company benefit plans and practices follow external regulatory requirements.
• Complete other duties as assigned.

WORKERS COMP MANAGEMENT:

• Responsible for assuring that all claims handled by the claims team are handled in accordance with applicable statutes and company rules.
• Analyzes data to determine solutions as it relates to claims, client relationships, staffing, workflow, and/or reporting.
• Manages Worker Comp Specialist to ensure all claims are properly handled.
• Provides monetary approval authority up to assigned authority level.
• Responsible for developing and sustaining teamwork and cooperation between claims team and the personnel of other departments.
• Responsible for monitoring productivity and compliance trends within the assigned claims team and for implementing procedural adjustments as necessary to enhance or improve productivity and results.
• Requires a working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims.

OBJECTIVES OR GOALS TO MEASURE PERFORMANCE:

• Confidentiality
• Adherence to Company policies and procedures
• Timeliness in completing assignments
• Taking initiative in unassigned tasks
• Staff development and training
• Improved personal professional growth and education
• Demonstration of good decision making
• Positive customer service attitude and communications
• Excellent attendance and punctuality

MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:

• Bachelor’s or master’s degree in Human Resources Management, Business Administration, or a similar field
• 2+ years of experience as a Benefits Director or in a similar role
• Extensive knowledge of best benefits administration practices and relevant regulations
• Proficiency in HRIS and benefits software (ADP Workforce Now, Gusto, or BambooHR)
• Exceptional leadership and team management skills
• Excellent communications and project management skills
• Experience managing a team.
• Must be a natural troubleshooter and demonstrate proactivity when issues arise.
• Tech-savvy, comfortable communicating virtually and learning new office tools, keeping abreast of advances in technology and social media.
• Strong attention to detail and accuracy, and possess excellent time management and organizational skills, with the ability to multi-task and meet deadlines.
• Consistently maintains a professional appearance and demeanor.
• Able to function well autonomously and as a team member
• Effective interpersonal skills
• Proficient written and verbal English language communication skills, including business writing and professional telephone manner
• Reliability, dependability, and flexibility

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Occasional exposure to dust, pollen and fumes
• Requires frequent reaching, handling, sitting, standing, walking, hearing, talking, stooping, bending, crouching, kneeling, running, carrying and lifting 50 or more lbs.
• Must be able to see and hear within normal range with or without correction.
• The noise intensity level is moderate to high.

*This job description reflects management's assignment of essential job functions; it does not prescribe or restrict the tasks that may be assigned.

Point Quest is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.